Manager, Regional Territory - Operations

Position Name: Manager, Regional Territory

Division / Function:  Operations

Location of the Job: Abuja, with regular travel to Husk Mini Grids locations

Reports to:  Global Operations Team

Role Summary

Husk is seeking the Regional Territory Manager is responsible for end-to-end operations of solar mini-grid sites within the assigned territory, ensuring reliable power supply to customers, operational excellence, revenue protection, customer satisfaction, and compliance with safety and regulatory standards.

This position provides the opportunity to join a growing team that is changing the face of rural electrification in Nigeria and Asia. The ideal candidate should have a positive attitude, be a team player, believe in Husk’s values, have an inherent curiosity to find creative solutions for problem-solving and have an appetite for growth.

Key responsibilities:

 Power Supply & Plant Operations

• Ensure 24x7 reliable power supply to customers across all mini-grid sites in the territory.
• Monitor plant performance (generation, battery health, inverter performance).
• Ensure adherence to SLA, uptime, and availability targets.
• Coordinate preventive and corrective maintenance activities.
• Oversee commissioning, testing, and handover of new sites.

Customer Power Supply & Service Management

• Ensure consistent and quality power supply to residential, commercial, and anchor customers.
• Address customer complaints related to power outages, voltage issues, or metering.
• Coordinate with customer support teams to resolve escalations.
• Support new customer connections, load upgrades, and demand expansion.
• Ensure customer satisfaction and retention.

Revenue Protection & Energy Accounting

• Ensure accurate energy generation, consumption, and billing reconciliation.
• Monitor losses, theft, bypass, or meter tampering.
• Support collections and revenue assurance initiatives.
• Coordinate with finance for reconciliation of energy, revenue, and fuel (if hybrid).

 Safety, Compliance & Quality

• Ensure compliance with HSE, electrical safety, and operational SOPs.
• Conduct safety audits and toolbox talks.
• Ensure regulatory and statutory compliance at site level.
• Maintain documentation, reports, and audit readiness.

 Asset & Inventory Management

• Oversee inventory of spares, tools, batteries, and consumables.
• Coordinate with warehouse and procurement teams for material availability.
• Ensure proper asset tagging and lifecycle management.

Reporting & Stakeholder Coordination

• Prepare and share daily, weekly, and monthly operational reports.
• Track KPIs such as uptime, outages, customer complaints, and revenue.
• Coordinate with internal teams (Engineering, Finance, Procurement, Customer Service).
• Act as the primary point of contact for regional operational matters.
• Responsible for managing and ensuring security standards at the plant and enable quick turnaround time for action in case of security issues.
• Responsible for management of spares and inventory components based on criticality and lifecycle of the components.
• Responsible for managing fuel supply chain and stock for Diesel generators and Biomass gasifiers.

Required Skills and Attributes 

General Skills & Attributes

• Bachelor’s degree in electrical/mechanical / Renewable Energy Engineering.
• 5–8 years of experience in solar mini-grids, power distribution, or utility operations.
• Strong understanding of solar PV, batteries (Li-ion/Lead Acid), inverters, EMS, and distribution networks.
• Experience managing remote or rural power infrastructure preferred.
• Experience working in dynamic high-growth entrepreneurial/start-up organizations.
• Team player and prior experience in the management of large, decentralized teams.
• Very proactive, with deep commercial acumen, and high level of “customer centricity”
• Problem-solving ability and prior experience in the management of mass-scale deployments with digital platforms.
• You have no issues working in (and living around) rural Nigeria.

Location and Travel

This role is based in Abuja, Nigeria with regular travel to Husk Mini grid and other operational locations.                                                               

Salary

Based on the candidate’s experience and qualifications, salary can be negotiated if required

Women candidates are encouraged to apply.

DISCLAIMER: 

This description indicates the general nature and level of the qualifications and duties required of employees in this job classification, as well as the essential functions a person must be able to perform to do this job. It is not designed to be a comprehensive inventory of all duties and qualifications required of employees assigned to this job.

Husk Power Systems and its subsidiaries are equal-opportunity employers and make employment decisions on the basis of merit and business needs. We hire without consideration of race, colour, religion, citizenship, political activity or affiliation, marital status, age, national origin, ancestry, disability, veteran status, sexual orientation, gender identity, gender expression, sex or gender, or any other basis protected by law.