Manager, Program Management Office

Primary Function of Position:

This role will be in the Sustaining PMO Team and will be reporting to the Sustaining PMO Sr. Manager, you will be accountable for managing program management and project coordinator team for development of products and processes supporting the da Vinci robotic-assisted surgery platform. You will support a portfolio that includes New Product Development in R&D, product changes and compliance driven projects. You will ensure the right products are created and delivered at the time of market introduction to ensure Company success.  Your knowledge of the robotic platforms and their advanced imaging modalities is critical to ensure cross-functional communication and coordination, and you will play a key role in the prioritization and development of new technologies.

The position requires experience in hardware and software imaging systems. It requires familiarity both in Product Development and Compliance spaces, including shepherding teams through Design Control, Product Lifecyle Phases, and managing resource constraints and priorities. The role requires demonstrated cross-functional experience, aligning stakeholders to a common goal, and managing through influence. 

Roles and Responsibilities:

• Hire and develop a team of highly capable project managers and coordinators to meet the needs of the Company’s business units.

• Organize and prioritize work to accomplish the company objectives.

• Act as player-coach, developing their capabilities and providing professional development paths.

• Assess staff performance and provide feedback, both formal and informal.

• Coordinate effectively with multiple other stakeholders who drive similar development programs, understanding how goals, scope, and timelines impact each other.

• Support functional resource managers negotiating resources and schedules.

• Update weekly / monthly / quarterly program status reports and ensure cross-product dependencies are planned for.

• Perform risk analysis and develop contingency plans to resolve prioritization and tradeoffs.

• Develop new and improved work processes for the teams. Champion processes that enable effective and efficient cross-functional interaction.

• Work directly as a Program Manager as well as people manager.

Skill/Job Requirements:

• Bachelor's degree in a technical field is required. Advanced degree in an applicable field is a plus.

• Minimum 8 years product development experience.

• Previous people leader experience of 1-3 years

• Previous experience within a Sustaining Team in the Medical Device (MD) industry.  Design Control and 510k is a plus

• Exceptional leadership skills with business acumen; ability to inspire, motivate and provide professional development to direct reports.

• Experience managing cross-functional teams: influencing, lobbying, and doing whatever it takes to move the project forward to meet deadlines, but in a manner that builds trust and is consistent with our culture.

Nice to have:

• Ability to develop, implement, and enforce improved development processes.

• Demonstrated success in navigating complex business environments and driving efficient and effective direction.

• Proven success recognizing critical issues with the ability to react quickly under pressure, and drive issues to closure by providing coordinated direction.

• Aptitude for collaboration across department boundaries and influence cross-functional teams without formal authority.

• Demonstrated track record of delivering projects on-time.

• Strong reporting, project management, analytical skills, and attention to detail.

• Demonstrated change management success along with experience hiring and managing a team of individual contributors.

Due to the nature of our business and the role, please note that Intuitive and/or your customer(s) may require that you show current proof of vaccination against certain diseases including COVID-19.  Details can vary by role.

Intuitive is an Equal Opportunity Employer. We provide equal employment opportunities to all qualified applicants and employees, and prohibit discrimination and harassment of any type, without regard to race, sex, pregnancy, sexual orientation, gender identity, national origin, color, age, religion, protected veteran or disability status, genetic information or any other status protected under federal, state, or local applicable laws.

Mandatory Notices

U.S. Export Controls Disclaimer:  In accordance with the U.S. Export Administration Regulations (15 CFR §743.13(b)), some roles at Intuitive Surgical may be subject to U.S. export controls for prospective employees
who are nationals from countries currently on embargo or sanctions status.

Certain information you provide as part of the application will be used for purposes of determining whether Intuitive Surgical will need to (i) obtain an export license from the U.S. Government on your behalf (note: the government’s licensing process can take 3 to 6+ months) or (ii) implement a Technology Control Plan (“TCP”) (note: typically adds 2 weeks to the hiring process).  

For any Intuitive role subject to export controls, final offers are contingent upon obtaining an approved export license and/or an executed TCP prior to the prospective employee’s
start date, which may or may not be flexible, and within a timeframe that does not unreasonably impede the hiring need. If applicable, candidates will be notified and instructed on any requirements for these purposes. 

We will consider for employment qualified applicants with arrest and conviction records in accordance with fair chance laws.

Preference will be given to qualified candidates who do not reside, or plan to reside, in Alabama, Arkansas, Delaware, Florida, Indiana, Iowa, Louisiana, Maryland, Mississippi, Missouri, Oklahoma, Pennsylvania, South Carolina, or Tennessee.

We provide market-competitive compensation packages, inclusive of base pay, incentives, benefits, and equity. It would not be typical for someone to be hired at the top end of range for the role, as actual pay will be determined based on several factors, including experience, skills, and qualifications. The target compensation ranges are listed.