Warby Parker is on the lookout for a strategic, detail-focused Product Strategy Manager to help drive the success of our AI glasses business. Reporting to the Director of Product Strategy, your key responsibilities will be managing our partnerships and collaborating on operational improvements with internal partners (like our Brand, Ecommerce, Retail, and CX teams). This is a highly collaborative, operational, and strategic role for someone who is excited to support internal and external partnerships, both launching and then growing our AI glasses business—as well as helping inform the long-range planning for AI glasses.

What you’ll do:

Own relationships with external partners, work cross-functionally to operationalize a new business, and help inform the long-range planning for AI glasses
Act as a liaison between internal Operations teams and external partners to ensure our retail stores and internal teams are set up for success
Track partner deliverables and timelines, ensuring clear documentation and collaboration
Propose and manage the pricing strategy, customer policies, and shopping flows through analysis and tracking the competitor landscape
Collect, analyze, and interpret data to track key performance metrics (e.g., unit sales, attach rates, and customer satisfaction) and measure the effectiveness of strategic initiatives
Synthesize customer feedback and product performance to identify areas for improvement and share insights with our partners
Partner with internal Marketing, Retail, and Brand teams to support go-to-market strategy, launch plans, and campaign execution
Own the AI glasses assortment and product planning; ideate on the best ways to optimize AI glasses design and expand our offerings
Manage internal and external workstreams to roll out future launches (i.e., new SKUs, display lenses, and new markets)
Oversee an analyst to effectively and efficiently support in the roll out of AI glasses and the continued success of the business by creating dashboards to track KPIs, identifying improvement opportunities, and analyzing market trends

Who you are:

Backed by 5+ years of experience in a highly analytic, client/vendor-facing, and strategic role (bonus points for experience in management consulting or corporate strategy)
Highly analytical, leveraging data and customer insights to inform decisions and drive business outcomes
A compelling communicator and presenter, able to translate complex data into clear strategies and inspire alignment across stakeholders
Comfortable working with digital product and technology teams, with a track record of contributing to digital innovation and ecommerce enhancements
Adept at working with uncertainty and managing multiple shifting priorities in a fast-paced environment
Energized by wearable tech and want to shape what comes next
A whiz at Microsoft Excel and PowerPoint and/or the Google equivalent (Sheets, Slides)
Not on the Office of Inspector General’s List of Excluded Individuals/Entities (LEIE)

Extra Credit:

Experience or comfort with experimenting with AI to support and enhance your work
Experience in wearables, AR/VR, voice, or other AI-powered consumer tech products
Familiarity with Looker
Passion for delivering value and amazing experiences to customers

Some benefits of working at Warby Parker for full-time employees:

Health, vision, and dental insurance
Life and AD&D Insurance
Flexible vacation policy
Paid Holidays
Retirement savings plan with a company match
Parental leave (non-birthing parents included)
Short-term disability
Employee Assistance Program (EAP)
Bereavement Support
Education Reimbursement
Free eyewear
And more (just ask!)

Warby Parker, in good faith, believes that the posted salary range is accurate for this role in New York at the time of posting. Warby Parker may pay more or less than the posted range based on factors such as relevant experience and skills, qualifications and location, among others. This range may be modified in the future. In addition to base salary, this role is also eligible to receive a cash bonus and an equity bonus as part of the total compensation package. Details and eligibility will be discussed during the application process.

New York Pay Range

$100,625—$115,000 USD

Warby Parker is proud to be an equal opportunity employer. We seek to promote equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, military status, or any other applicable legally protected characteristic.

About Us:

Warby Parker was founded with a mission: to inspire and impact the world with vision, purpose, and style.

We're constantly asking ourselves how we can do more and make a greater impact, and that starts by reimagining everything that a company and industry can be. We want to demonstrate that a business can scale while doing good in the world, without charging a premium for it. And we’ve learned that it takes creativity, empathy, and innovation to achieve that goal.

Since the day we launched in 2010, we’ve pioneered ideas, designed products, and developed technologies that help people see. We offer everything you need for happier eyes at a price that leaves you with money in your pocket, from designer-quality glasses and contacts to eye exams and vision tests, and you can meet us online, at our stores, or even in your home. Wherever and whenever you need it, we’re there to make exceptional vision care simple and accessible. (Delightful, too.)

Ultimately, we believe in vision for all, which is why for every pair of glasses or sunglasses we sell, a pair of glasses is distributed to someone in need through our Buy a Pair, Give a Pair program.

Manager, Product Strategy