Manager, Practice Operations

Role Scope: 

We are looking for a Practice Operations Manager to support multiple PACE markets by ensuring consistent operational performance, standardizing workflows, managing resources, and driving quality and efficiency across all sites. This role works closely with center leadership, clinical leaders, and administrative teams to deliver high-quality participant experience and operational excellence. This role supports clinical, administrative, and pharmacy operations while promoting a safe, person-centered care environment for frail older adults. 

• Develop, implement, and monitor operational workflows and best practices. Ensuring high-quality participant care, regulatory compliance, efficient workflows, and effective coordination across interdisciplinary teams. 

• Track and analyze operational metrics and identify opportunities for improvement and implement action plans. 

• Ensure regulatory compliance, accreditation readiness, and quality standards. 

• Support performance improvement and change management initiatives. 

• Oversee supply management, equipment needs, and vendor relationships. 

• Support budgeting, cost containment, and productivity targets. 

• Provide operational, training, and technical support to PACE center leaders and frontline staff. 

Qualifications:  

• Bachelor’s degree in healthcare administration, public health, or related field; Master’s degree preferred. 

• 3–5+ years of healthcare operations leadership experience. 

• Experience managing multiple sites or centralized operations. 

• Aligns with our purpose and our values, and is excited about living those out in daily practice  

• Ability to lead within a cross-functional team 

• Sharp attention to detail and the ability to manage multiple projects, deadlines, and priorities’ Background in implementing and managing process improvement efforts using established tools and methodologies. 

• Requires up to 30% travel to support business needs.  

Nice to have: 

• PACE experience preferred. 

Compensation:  

We take into account an individual’s qualifications, skillset, and experience in determining final salary. This role is eligible for medical/dental/vision insurance, paid parental leave (birthing and non-birthing parents), short and long-term disability, life insurance, flexible spending accounts, 401(k) savings, paid time off, and company-paid holidays. The expected salary range for this position is $144,000 - $160,00K and is bonus eligible.  The actual offer will be at the company’s sole discretion and determined by relevant business considerations, including the final candidate’s qualifications, years of experience, skillset, and geographic location. 

Vaccination Policy, including COVID-19 

At Habitat Health, we aim to provide safe and high-quality care to our participants. To achieve this, please note that we have vaccination policies to keep both our team members and participants safe. For covid and flu, we require either proof of vaccination or declination form and required masking while in participant locations as a safe as an essential requirement of this role.  Requests for reasonable accommodations due to an applicant’s disability or sincerely held religious beliefs will be considered and may be granted based upon review. We also require that team members adhere to all infection control, PPE standards and vaccination requirements related to specific roles and locations as a condition of employment. 

Our Commitment to Diversity, Equity, and Inclusion: 

Habitat Health is an Equal Opportunity employer and is committed to creating a diverse and inclusive workplace. Habitat Health applicants are considered solely based on their qualifications, without regard to race, color, religion, creed, sex, gender (including pregnancy, childbirth, breastfeeding or related medical conditions), gender identity, gender expression, sexual orientation, marital status, military or veteran status, age, national origin, ancestry, citizenship, physical or mental disability, medical condition, genetic information or characteristics (or those of a family member), or other status protected by applicable law. 

Habitat Health is committed to the full inclusion of all qualified individuals. In keeping with our commitment, Habitat Health will take steps to provide people with disabilities and sincerely held religious beliefs with reasonable accommodations in accordance with applicable law.  Accordingly, if you require a reasonable accommodation to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please contact us at [email protected]. 

Beware of Scams and Fraud 

Please ensure your application is being submitted through a Habitat Health sponsored site only. Our emails will come from @habitathealth.com email addresses. If you feel that you have been the victim of a scam such as this, please report the incident to the Federal Trade Commission by selecting the ‘Rip-offs and Imposter Scams’ option: https://reportfraud.ftc.gov/#/.