Manager, People Operations

The Opportunity:

We are looking for a dynamic and passionate people operations manager to join our people team to own our employee lifecycle, benefits, people systems, and compliance programs. Reporting to the Sr. Director of People Operations, you will have the opportunity to streamline and maintain efficient people processes, while also partnering with stakeholders to ensure a seamless and supportive people experience across the organization.  

If you are a systems-minded practitioner with a service-oriented approach who isn’t afraid to roll up your sleeves and have fun while doing so, we’d love to meet you! 

Your Role: 

• Manage the day-to-day lifecycle operations from onboarding through offboarding and partner with internal stakeholders, including payroll, IT and legal to ensure an efficient, comprehensive and compliant process 

• Administer the benefits program for Relay, including project managing and administering open enrollment, completing all required compliance requirements and audits, facilitating communication and education, and ensuring smooth day-to-day operations and enrollment across benefits (including 401(k)) 

• Partner with employees and our external partners on processes such as leave of absence and immigration 

• Support the recruiting team with talent operations including job approvals and systems updates in Greenhouse 

• Support the compensation program by managing operational and systems-related components of the annual compensation cycle and facilitating our semi-annual Employee Stock Purchasing Program in partnership with legal and finance 

• Manage and maintain our people data, documents, and systems (ADP) to ensure data integrity, reliable reporting, and efficient workflows 

• Serve as the main point of contact for our employees for all their people operations questions and leverage resources to provide timely and accurate guidance 

Your Background: 

• 3+ years of people operations experience, with a strong understanding of HR processes, benefits, and systems 

• HRIS experience preferred; ATS experience is a plus 

• Process and systems-orientation with experience improving processes and systems to drive standardization and efficiency  

• Deeply detail-oriented with the ability to scope problems and prioritize solutions 

• Demonstrated experience in simplifying complex information and effectively communicating to varied audiences inside and beyond your organization 

• Strong project management skills with the ability to set and meet deadlines 

• High-level of discretion and professionalism with confidential information 

• Ability to adapt and shift gears based on changing business needs and priorities 

Estimated Salary Range: [$95,00-$136,000].

The range provided above is based on what we believe to be a reasonable estimate for this job at the time of posting. Actual base salary will depend on a number of factors, including but not limited to, a candidate’s education, experience, skills and location.

#BP1