Manager, Payables & Commissions

Position: Manager, Payables & Commissions Location: US (Remote) Reports to: Assistant Controller About Us HighLevel is an AI powered, all-in-one white-label sales & marketing platform that empowers agencies, entrepreneurs, and businesses to elevate their digital presence and drive growth. We are proud to support a global and growing community of over 2 million businesses, comprised of agencies, consultants, and businesses of all sizes and industries. HighLevel empowers users  with all the tools needed to capture, nurture, and close new leads into repeat customers. As of mid 2025, HighLevel processes over 4 billion API hits and handles more than 2.5 billion message events every day. Our platform manages over 470 terabytes of data distributed across five databases, operates with a network of over 250 microservices, and supports over 1 million hostnames. Our People With over 1,500 team members across 15+ countries, we operate in a global, remote-first environment. We are building more than software; we are building a global community rooted in creativity, collaboration, and impact. We take pride in cultivating a culture where innovation thrives, ideas are celebrated, and people come first, no matter where they call home. Our Impact As of mid 2025, our platform powers over 1.5 billion messages, helps generate over 200 million leads, and facilitates over 20 million conversations for the more than 2 million businesses we serve each month. Behind those numbers are real people growing their companies, connecting with customers, and making their mark - and we get to help make that happen. Who You Are:  You are an experienced accounting manager with strong leadership skills and a proven track record of managing accounts payable, commissions, and credit card programs. You thrive in fast-paced SaaS environments and have successfully led teams through process improvements and system implementations. You excel at managing the full procure-to-pay cycle, ensuring accurate and timely processing of vendor payments, employee expenses, credit cards, and commission payments. You have hands-on experience with modern expense management and accounts payable automation platforms, and you're passionate about building scalable processes that support business growth. You're both a strategic thinker and a hands-on manager who can roll up your sleeves when needed. Your strong analytical skills, attention to detail, and commitment to internal controls make you a trusted partner to finance leadership and cross-functional stakeholders.You thrive on objective-based assignments and your decisions impact others in the immediate team, influencing methods and techniques across the finance function. What You’ll Be Doing:

Lead and manage the end-to-end accounts payable cycle, including vendor management, purchase order matching, invoice processing, and payment execution, ensuring accuracy, compliance, and timely payments.

Oversee the Ramp expense management platform, including credit card reconciliation, expense reimbursement, policy enforcement, approval workflows, and integration with the accounting system to ensure seamless expense tracking and reporting.

Oversee affiliate commission and endorsement payment processing, working closely with the sales operations team to ensure accurate and timely commission calculations and disbursements in accordance with company policies.

Support monthly, quarterly, and annual accounting close processes as it relates to accounts payable, commissions, credit cards,  and accruals.

Lead and manage the activities of multiple AP-related functions and mentor accounting staff by providing guidance, training, and performance feedback to support their professional development and ensure team success.

Perform detailed account reconciliations for AP-related accounts, investigate discrepancies, and resolve issues promptly while maintaining clear audit trails and documentation.

Review journal entries related to accounts payable, accruals, and reclassifications, ensuring accuracy and proper documentation.

Support internal and external audits by preparing audit schedules, gathering documentation, and responding to auditor inquiries in a timely and professional manner.

Drive process improvement initiatives to enhance efficiency, accuracy, and automation within the accounts payable function, leveraging technology and best practices.

Collaborate with cross-functional teams including Procurement, IT, and other Finance teams to ensure alignment on expense management policies and seamless business operations.

Lead or participate in special projects such as system implementations, process redesigns, or integration projects as directed by finance leadership.

Provide ad-hoc reporting and analysis on AP metrics, including days payable outstanding (DPO), payment trends, vendor spending analysis, and expense trends to support decision-making

What You’ll Bring:

Bachelor's degree in Accounting, Finance, or related field required.

8+ years of progressive accounting experience with at least 3 years in a management or supervisory role, preferably within a SaaS or technology company.

Deep expertise in accounts payable processes, procure-to-pay cycle management, company credit card programs, and expense management best practices.

Strong understanding of US GAAP accounting principles, internal controls, and SOX compliance requirements as they relate to accounts payable and expense management.

Proven experience working with US companies and familiarity with US business practices and compliance requirements.

Hands-on experience with expense management and accounts payable systems, specifically: Ramp (required), Bill.com, Expensify, or similar platforms.

Experience with ERP systems such as NetSuite, Sage Intacct, or similar enterprise accounting platforms; NetSuite experience strongly preferred.

Advanced proficiency in Microsoft Excel and Google Sheets, including pivot tables, VLOOKUP, and complex formulas for data analysis and reconciliation.

Demonstrated ability to lead and develop team members, with strong coaching and mentoring skills.

Exceptional attention to detail, accuracy, and organizational skills with the ability to maintain meticulous records and documentation.

Strong analytical and problem-solving skills with the ability to investigate complex issues and develop effective solutions.

Excellent communication and interpersonal skills, with the ability to effectively collaborate with vendors, internal stakeholders at all levels, and cross-functional teams.

Proven track record of driving process improvements and implementing automation solutions to increase efficiency and scalability.

Ability to manage multiple priorities effectively and meet deadlines in a fast-paced, dynamic environment.

Self-starter who is proactive, takes initiative, demonstrates ownership, and follows through on tasks without requiring constant supervision.

Ability to adapt quickly to changing priorities and business needs while maintaining composure and delivering quality results.

Strong business acumen and understanding of how accounts payable impacts the broader finance function and business operations.

Excellent organization and time management skills with the ability to balance strategic priorities and day-to-day operational demands.