Manager of Clinical Operations - Reproductive Medicine #1508

We are partnering with a thriving fertility and reproductive medicine practice that has experienced remarkable expansion throughout Manhattan. From their beginnings as a boutique operation during the pandemic to their current team of more than 70 professionals, our client now seeks an experienced healthcare operations professional to drive their clinical excellence and support ambitious expansion plans as they grow their geographic presence.

This position offers hands-on leadership opportunities in a dynamic, patient-focused setting that values efficiency, forward-thinking approaches, and flexibility. The practice maintains a warm, agile, and results-driven workplace culture that emphasizes accomplishing goals with minimal red tape.

About the Role

The Manager of Clinical Operations will direct all clinical activities on a day-to-day basis throughout our client's Manhattan facilities. This position reports directly to the Chief Executive Officer and carries responsibility for optimizing patient flow, upholding healthcare regulatory compliance, providing leadership to clinical personnel, and executing the organization's strategic initiatives.

Primary objectives encompass standardizing processes across multiple facilities, enhancing communication channels for both team members and patients, and refining their communications technology platform. This role will establish uniform protocols across all sites, elevate patient satisfaction metrics, and strengthen team member engagement.

Primary Duties

• Direct day-to-day clinical functions across all facilities, encompassing patient flow management, clinical processes, and team coordination
• Provide leadership, guidance, and mentorship to medical assistants and nursing personnel, cultivating a cooperative and professional workplace culture
• Partner with physicians and clinical leadership to maintain superior standards of patient care and clinical outcomes
• Create, implement, and maintain standard operating procedures, clinical guidelines, and regulatory compliance protocols
• Assess and enhance operational workflows to boost productivity, minimize inefficiencies, and elevate the patient experience
• Address staffing requirements, including recruitment, training programs, performance evaluations, and professional development initiatives
• Track key performance indicators related to clinical operations and present regular updates to executive leadership
• Manage clinical supply inventory, equipment upkeep, and vendor partnerships
• Guarantee adherence to HIPAA regulations, OSHA standards, and additional relevant healthcare compliance requirements
• Act as the primary liaison between clinical teams and administrative departments to promote seamless coordination
• Champion patient safety protocols and quality enhancement initiatives throughout the practice

The Ideal Candidate

We are seeking someone who is efficient, proactive, and possesses solid executive-level knowledge of the healthcare industry. The right candidate will be a strong leader who can guide teams effectively without being overly prescriptive—someone who can adapt to a dynamic environment where decisions are made quickly and results matter

Requirements

Qualifications

Required

• Bachelor's degree in Healthcare Administration, Nursing, Business Administration, or a related discipline (Master's degree preferred)
• A minimum of 5 years in healthcare operations management, preferably within fertility services, women's health, or ambulatory care environments
• Demonstrated success managing clinical teams in a multi-site healthcare organization
• Comprehensive knowledge of healthcare regulations, compliance standards, and industry best practices
• Outstanding leadership capabilities with proven ability to inspire, mentor, and develop high-performing teams
• Exceptional problem-solving abilities and strategic thinking skills
• Superior communication and interpersonal skills, with the capacity to work effectively with diverse stakeholders
• Expertise with electronic health record systems and healthcare management technologies
• Capacity to excel in a fast-moving, growth-oriented environment while managing competing priorities

Preferred

• Experience in fertility, reproductive health, or women's health settings
• Familiarity with EHR systems and clinical management software
• Understanding of call center operations

Benefits

• Base salary: $120,000 – $180,000

• Performance bonus potential
• Generous PTO policy
• 401(k) with employer matching
• Comprehensive health insurance
• Dental insurance
• Vision insurance

Equal Employment Opportunity and Non-Discrimination Policy

Equal Employment Opportunity Statement: Both Keller Executive Search and our clients are Equal Opportunity Employers. For all positions, whether with Keller Executive Search or our clients, qualified applicants will receive consideration for employment without regard to race, skin color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, protected veteran status, disability, genetic information, or any other legally protected status.

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Reasonable Accommodations: Both Keller Executive Search and our clients are committed to providing reasonable accommodations to individuals with disabilities and pregnant individuals. We engage in an interactive process to determine effective, reasonable accommodations.

Compensation Information: For client positions, compensation information is available in the job post. If not provided, it will be shared during the interview process in accordance with applicable laws. When required by law, salary ranges will be included in job postings. Actual salary may depend on skills, experience, and comparison to current employees in similar roles. Salary ranges may vary based on role and location.

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• Colorado, Nevada, New York City, California, and Washington Residents: Compensation information is available in the job post or will be provided during the interview process if not initially available.
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• Rhode Island: We do not request or require salary history from applicants.
• Connecticut: We provide wage range information upon request or before discussing compensation.
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Note: This job posting may be for a position with Keller Executive Search or one of our clients. The specific employer will be identified during the application and interview process. Employment laws and requirements may vary depending on the employer and location.