Manager, New Business Sales

The Position

We are seeking a Manager, New Business Sales to report to the VP of Sales or a designated senior Sales Leader. This leader will be responsible for executing the sales strategy for our net new customer teams, focusing on the Small to Medium Business (SMB) and Agency segments. This role is critical for driving accelerated growth by developing a high-performing team of Account Executives (AEs) dedicated to acquiring new business across our key verticals.

The Manager will be deeply engaged in daily team management, including coaching, training, pipeline forecasting, and participating in key prospect meetings and negotiations to ensure the team consistently achieves quarterly and annual net-new revenue objectives.

What You'll Do 

• Sales Strategy & Execution: Work closely with the senior Sales Leadership to continuously execute and evolve the new customer sales strategy to achieve quarterly and annual sales objectives for SMB and Agency segments.
• Team Leadership & Development: Recruit, select, train, coach, and develop a high-impact team of Account Executives, focusing on skills development, product expertise, and sales process adherence.
• Performance Management: Measure and monitor daily/weekly sales activities and key performance indicators (KPIs) to manage pipeline health, forecast accurately, and ensure the team meets quota targets.
• Pipeline Acceleration: Actively participate in team members' demos, calls, and negotiations for opportunities to accelerate the sales cycle and improve closing rates.
• Culture & Motivation: Motivate, inspire, and lead team members, driving excitement and awareness of our solutions and maintaining a positive, high-energy sales environment.
• Process Improvement: Identify and resolve sales process bottlenecks and problems in a timely manner, looking for ways to improve quality and efficiency.
• Collaboration: Interact effectively with all levels of management, particularly with Marketing, Revenue Operations, and other Sales teams, to ensure a smooth prospect experience.

What You'll Need

• Experience: 3+ years of experience managing a sales team in a fast-paced, high-growth environment, preferably within a SaaS or technology company focused on new customer acquisition.
• Track Record: Proven and substantial sales achievements in previous roles, demonstrating expertise in the sales process.
• Coaching & Leadership: A passion for coaching and developing talent; excellent interpersonal, leadership, organizational, and communication skills.
• Travel: Ability and willingness to travel approximately 10%.
• Professional Skills: Demonstrates attention to detail, organization, clear written and oral communication, and the ability to be adaptable, professional, and motivated with a strong work ethic.
• Technical Proficiency: Strong experience with Salesforce for pipeline management and forecasting.
• Adaptability: Thrives in a fast-paced environment and challenging workload; performs effectively both individually and as a member of a team.
• Education: BA/BS strongly preferred.

 If you do not meet all the requirements listed, we still encourage you to apply! No job description is perfect, and we may also have another opportunity that aligns with your skills and experience.

Additional Perks

• Healthcare (one option covered at 100% for employees), Dental & Vision Coverage
• Competitive HSA with company matching
• Paid parental leave
• Flexible vacation policy
• 401K options with company dollar-for-dollar match
• Employee stock options available from day one
• $2,000 annual educational allowance
• Catered lunch every Tuesday * an in-office perk
• MARTA transportation or office parking expenses covered
• Employee charitable donation company match, up to $500 annually
• Regular company outings and events 
• Hybrid work options with $500 office stipend to set up your home office
• Designated bike storage

This position is based out of our Atlanta office and will require that you come into the office on Tuesdays and Thursdays. 

Learn more: https://www.callrail.com/about/ 

You Are Welcome Here

CallRail understands that valuing diverse creative practices and forms of knowledge are crucial to and enrich the company's core mission. We encourage applications from everyone, including members of all equity-seeking communities, such as (but certainly not limited to) women, racialized and Indigenous persons, persons with disabilities, and persons of all sexual orientations and gender identities and expressions. In your application, please feel free to note which pronouns you use (For example - she/her/hers, he/him/his, they/them/theirs, etc).