Manager, Inside Sales

Role Overview 

We are seeking a hands-on Inside Sales Manager to lead and develop a small team of Inside Sales Representatives while remaining closely involved in day-to-day execution. This is a junior-level management role designed for someone early in their leadership journey who thrives in a fast-paced, metrics-driven sales environment. 

The Inside Sales Manager will focus on driving pipeline generation, reinforcing consistent sales behaviors, and coaching early-career sales talent while partnering closely with Sales and Marketing to support revenue growth. 

Key Responsibilities 

• Directly manage and coach 2–3 Inside Sales Representatives, driving consistent execution against activity, conversion, and pipeline goals 

• Serve as a player-coach, contributing to prospecting and pipeline generation as needed 

• Conduct regular 1:1s, call reviews, and performance check-ins to provide coaching, feedback, and accountability 

• Ensure consistent execution of inbound and outbound outreach across phone, email, and social channels 

• Track and monitor individual and team performance using defined KPIs and dashboards 

• Partner with Sales to ensure strong lead qualification, effective handoffs, and alignment on target accounts 

• Collaborate with Marketing to support campaign follow-up and provide feedback on lead quality and messaging 

• Support onboarding and ramp of new hires by reinforcing tools, processes, and expectations 

• Maintain strong CRM discipline and ensure accurate activity and pipeline reporting 

• Identify opportunities to improve messaging, workflows, or tools and escalate recommendations to leadership 

Qualifications 

• Bachelor’s degree required 

• 3–5 years of experience in inside sales, business development, or B2B software sales 

• 1–2 years of people leadership or team-lead experience preferred 

• Experience in B2B software, SaaS, or enterprise technology environments 

• Working knowledge of inside sales motions, lead qualification, and pipeline generation 

• Experience using CRM and sales engagement tools (Salesforce and Salesloft preferred) 

• Strong communication skills with the ability to coach, motivate, and hold team members accountable 

What You’ll Bring 

• A hands-on, execution-focused leadership style 

• Comfort operating in a structured, metrics-driven environment 

• Strong organizational and prioritization skills 

• A collaborative mindset and openness to feedback and learning 

• Energy, resilience, and enthusiasm for developing early-career sales talent