Manager, Inside Sales-Hybrid in Chicago

What you’ll bring to the table: (Responsibilities)  

• Recruit, hire, and onboard a high-performing inside sales team.
• Develop, implement, and continuously refine effective inside sales processes and outreach strategies.
• Train and coach team members to maximize sales performance and professional growth.
• Set clear sales targets and monitor team performance to ensure consistent achievement of goals.
• Collaborate with cross-functional partners, including outside sales, product, marketing, and analytics, to align sales strategies with company objectives.
• Analyze market trends and customer needs to optimize inside sales efforts and identify new growth opportunities.
• In partnership with Marketing, establish and maintain best practices for lead generation, qualification, and conversion.
• Utilize sales analytics and reporting tools to track progress, identify areas for improvement, and deliver measurable growth in new account acquisition and revenue.
• Drive continuous improvement by soliciting feedback, testing new approaches, and adapting strategies as needed.
• Ensure compliance with company policies, industry standards, and legal requirements in all sales activities.

Do you have the right mix of ingredients: (Requirements)  

• Strategic Sales Planning: Ability to develop, implement, and adjust sales strategies to meet organizational goals.
• Team Leadership: Proven skills in motivating, coaching, and guiding inside sales teams to achieve targets.
• Performance Management: Experience in setting objectives, monitoring progress, and evaluating team and individual performance.
• Customer Relationship Management: Ability to build and maintain strong relationships with current and prospective customers, understanding their needs and driving satisfaction.
• Business Development: Skilled in identifying new opportunities, expanding customer base, and supporting revenue growth.
• Sales Process Optimization: Knowledge of streamlining sales processes, leveraging technology, and improving efficiency.
• Communication Skills: Excellent verbal and written communication abilities for internal collaboration and external client engagement.
• Analytical Thinking: Ability to interpret sales data, recognize trends, and make data-driven decisions.
• Problem-Solving: Proficiency in resolving conflicts, overcoming objections, and addressing client concerns.
• Industry Knowledge: Understanding of relevant markets, such as restaurant, financial technology, or marketing industries.
• Compliance Awareness: Knowledge of company policies, industry standards, and legal requirements in sales activities.
• Adaptability: Capacity to manage change, adjust to new technologies, and respond to evolving business needs.
• High school diploma
• 5+ years of SMB inside sales experience
• Must have demonstrated success leading and scaling an inside sales function
• Bachelor’s degree in business, finance, or marketing a plus
• Experience in the restaurant, financial technology, or marketing industries preferred

What you'll love about us: 

Comprehensive benefits package, which includes:

• This is a full time, exempt position, and the base compensation for this opening in Chicago is expected to be $110,000-$130,000 annualized, depending on level, candidate experience, skills and other factors. This position is eligible for a quarterly performance based bonus with a target of $10,000 per quarter. 
• Generous dining reimbursement when you dine with our restaurant customers.   
• Sales Academy: In- depth training 
• Competitive Time Off Benefits: including flexible PTO, 11 company holidays, and parental leave. 
• 401(k) plan with a company match 
• Two medical plan options- Standard PPO or High Deductible Health Plan (HSA with company match for HDHP participants) 
• Partnership with Rx n Go, offering certain prescriptions for free. 
• Two dental plan options and a vision plan 
• Flexible Spending Accounts and a pre-tax commuter benefit program 
• Accident, Critical Illness, and Hospital Indemnity Insurance Plans 
• Short Term and Long-Term disability  
• Company-paid life insurance and AD&D insurance, supplemental employee, spouse, and child life insurance 
• Employee Life Assistance Program