Manager, Inside Sales

We’re a global team of over 400 people, working together to push the boundaries of open-source technology and multi-cloud solutions. Our vision is to help developers, builders, and creators bring their ideas to life with speed and simplicity, by providing a cloud data platform that makes open-source databases, search, streaming, and application infrastructure easily accessible to everyone. 

The Role:

We are seeking a highly motivated and experienced Manager, Inside Sales to build, lead and scale our APAC inside sales team focused on acquiring new customers and expanding existing accounts. This role will be instrumental in driving revenue growth across the APAC region by building, training, and mentoring a team of quota-carrying inside sales representatives. This is a leadership role with responsibility for the attainment of the entire team's quota.

The successful candidate will be a data-driven leader with a proven track record of developing high-performing teams and coaching them to exceed sales targets. They will be comfortable working cross-functionally and possess a deep understanding of the inside sales process.  The inside sales team will be responsible for the full sales cycle, from lead generation and qualification to closing deals. Experience selling technical solutions, preferably in the cloud, data infrastructure, or SaaS space, is highly desired. This role reports to the Director of Sales for the region

What You'll Do:

• Build, train, and lead a high-performing team of Inside Sales Representatives (ISRs).
• Manage the team to achieve and exceed their collective quota targets.
• Develop and implement sales strategies and processes to drive consistent pipeline generation and revenue growth.
• Use a data-driven approach to monitor team performance, analyse key metrics, and identify areas for improvement.
• Coach and mentor ISRs to develop their sales skills, product knowledge, and overall performance.
• Collaborate closely with Product Marketing and Field Marketing to develop and execute effective lead generation campaigns.
• Work cross-functionally with other departments, including Sales Operations, Product, and Customer Success, to ensure seamless customer experience.
• Manage the hiring process for new ISRs, including sourcing, interviewing, and onboarding.
• Forecast sales revenue accurately and provide regular updates to senior management.
• Manage and optimize the sales tech stack, including CRM and sales engagement platforms.
• Develop and refine sales messaging and value propositions to effectively communicate the benefits of Aiven’s solutions.
• Identify and penetrate key target accounts within the assigned territory.

What We're Looking For:

• Previous leadership experience in inside sales, preferably in a B2B SaaS environment
• Proven track record of exceeding sales targets and building high-performing teams
• Strong understanding of the inside sales process and best practices
• Excellent communication, presentation, and interpersonal skills
• Data-driven approach to sales management, with experience analysing metrics and making data-informed decisions
• Experience with CRM and sales engagement platforms. (Salesforce - CRM, Salesloft - Sales Engagement)
• Strong coaching and mentoring skills, with the ability to develop and motivate team members
• Experience in the cloud, data infrastructure, or DevOps space is highly desirable
• Ability to work independently and as part of a collaborative team

Don’t worry if your experience doesn’t line up perfectly – we still encourage you to apply. We believe in investing in our crabs’ professional growth.

Amazing! What’s next:

If you think Aiven is the place for you and that our Values align with yours, send us your resume and we’ll get in touch!

Global Benefits:

Our global benefits are designed to help you thrive and grow, personally and professionally:

• Participate in Aiven’s equity plan.
• Choose the equipment you need to set yourself up for success.
• Use your Professional Development Plan budget for learning opportunities.
• Receive holistic wellbeing support through our global Employee Assistance Program.
• Inquire about our Global Time Off Commitment (Parental and Sick Leave, as well as Personal Time)
• Enjoy country-specific benefits for our global cast.

How to Recognize and Avoid Employment Scams:

There has been a rise in fake job postings used by scammers to get personal information. At Aiven, all of our emails relating to recruitment come from an @aiven.io, @greenhouse.io or @eu.greenhouse.io domain and all of our interviews are conducted by video call or in person.  Our interviews will never occur via text or chat. If you’re unsure of the legitimacy of a job opportunity/offer pertaining to Aiven, please don’t hesitate to reach out to us at [email protected].

Equal Opportunities:

Aiven provides equal employment opportunities to all qualified employees and applicants for employment without regard to age, gender identity, national or ethnic origin, religion, sexual orientation, physical and mental ability, marital and family status or without regard to any other similar personal attributes. Aiven complies with applicable local laws governing non-discrimination in employment in every location in which the company operates. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, transfer, leaves of absence, compensation, training and any other terms and conditions related to employment.

At Aiven we are committed to providing reasonable accommodations for qualified individuals with disabilities or special needs in our working environment and job application procedures. We make all reasonable accommodations for persons with disabilities or who otherwise need support to thrive in the workplace. We are committed to continuously improving workplace accessibility. There is an option to request a discussion in the application process but if you have any questions before applying please write to us at [email protected].