Manager II, Software Engineering

TLDR

Lead and manage two platform engineering squads to develop search infrastructure and identity management systems, enabling scalable solutions for business growth.

Manager II, Software Engineering

Who are we?

Founded in 2013, Housecall Pro helps home service professionals (Pros) streamline every aspect of their business. With easy-to-use tools for scheduling, dispatching, payments, and more, Housecall Pro enables Pros to save time, grow profitably, and provide best-in-class service. Housecall Pro's brand portfolio includes Business Coaching by Housecall Pro, a business coaching solution for home services businesses. Our brands are united by a singular mission to champion our Pros to success.

We support more than 40,000 businesses and have over 1,800 ambitious, mission-driven, genuinely fun-loving teammates across the globe (half of the engineering team is in Poland). If you want to do work that impacts real people, supported by a team that will invest in you every step of the way, we'd love to hear from you.

Housecall Pro celebrates diversity, and we are committed to creating an inclusive environment. We are an equal opportunity employer and do not discriminate on the basis of gender, race, religion, national origin, ethnicity, disability, gender identity/expression, sexual orientation, veteran or military status, or any other category protected under the law.

About the role

As an Engineering Manager II on our Platform Organization you will lead two squads that are foundational to how Housecall Pro scales: Search Platform and Identity & Access Management (IAM).

The Search Platform squad owns the infrastructure and tooling that powers search across our product - enabling domain teams to build fast, relevant search experiences. The IAM squad is responsible for building the core identity and access control layer - establishing scalable APIs for authentication and authorization, and enabling new user types and security models as the business grows.

Both squads operate as platform and enablement teams: they build the technical foundations that product and domain teams rely on to ship safely and at pace. You will drive the strategic direction for these areas and create the conditions for your engineers to do their best work.

This is a role for someone who thrives at the intersection of people leadership, technical depth, and cross-functional influence. You will partner closely with your Director, Staff Engineers, Product, and domain teams to translate business needs into platform capabilities.

Compensation: 9500 - 10200 USD per month

We also offer:

  • Paid time off
  • Flexible work hours
  • 100% remote work
  • Equity shares in a rapidly growing company backed by top-tier VCs
  • A culture built on innovation that values big ideas
  • We work in Central European Time*
  • Newest MacBook + Setup Fee ($500)

👉*We work in CET, but this role will occasionally require sync meetings with the US team, which may shift your workday to finish later in the afternoon (6:00 PM), as we operate with flexible hours.

What you'll do

  • Lead and manage two platform engineering squads: Search Platform and IAM
  • Drive the technical and strategic direction for search infrastructure (Elasticsearch, observability, developer-facing APIs) and identity & access management (authentication, authorization, RBAC, session management)
  • Partner with your Director and Staff Engineers to shape architecture decisions that support scalability, reliability, and a long term platform roadmap
  • Enable domain teams to build on top of your platforms effectively - through clear APIs, documentation, training, and hands-on consultation
  • Mentor and develop senior and staff-level engineers, fostering a culture of accountability and technical excellence
  • Monitor team health, progress, and delivery - removing roadblocks and ensuring your squads maintain momentum on high-impact work
  • Manage performance through regular feedback, career development conversations, and performance reviews
  • Champion observability, developer experience, and operational excellence across both platform domains

What you bring

  • 7+ years of experience in software engineering
  • 4+ years in a people leadership or management role, ideally leading multiple teams or squads
  • Hands-on experience applying AI and LLM-based tools to accelerate engineering workflows, code quality, and team productivity
  • Proficiency in modern programming languages and frameworks (e.g., JavaScript, Python, Node.js, React, Ruby)
  • Familiarity with search technologies (e.g., Elasticsearch), identity and access management patterns, or similar platform domains
  • Experience with distributed systems architecture and high-traffic, large-scale applications
  • Proven track record of delivering complex software projects on time and within scope
  • Experience enabling other teams through APIs, documentation, and developer tooling
  • This position requires fluency in both Polish and English

*This role is open to candidates inside Poland. The specific salary for the successful candidate will be determined based on permissible, non-discriminatory factors such as skills and experience. 

**This job description serves as an outline only. Due to business needs, you may be required to perform job duties that are not within your written job description. Furthermore, we may revise, add to, or delete from your job duties per business needs.

Benefits

Flexible Work Hours

Latest MacBook & setup fee

Newest MacBook + Setup Fee ($500)

Paid Time Off

Remote-Friendly

100% remote work

Housecall Pro provides a comprehensive SaaS platform designed specifically for home service professionals, offering tools for scheduling, dispatching, and payment processing. With over 40,000 users, our solution empowers businesses to enhance operational efficiency and drive profitability. We're focused on supporting these professionals with everything they need to deliver top-notch service.

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Salary
$9,500 – $10,200 per month
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