Location: Remote - Canada
Department: Finance
Reports To: Mathieu Cote, Corporate Controller
Type: Full-Time | Permanent
Vacancy Status: This is an active role and we are currently hiring for this position.
At Solink, our mission is to safeguard what matters most. We help businesses know sooner and act faster by transforming video security into real-time operational insights.
Our cloud-based platform integrates seamlessly with existing cameras and systems, turning them into intelligent sensors that detect and interpret key moments. This empowers teams to make data-driven decisions, enhance security, and improve operational efficiency.
Trusted by over 30,000 locations across 32+ countries—including brands like McDonald's and JYSK—Solink delivers clarity when it counts. Our solutions help businesses reduce shrink, optimize operations, and proactively respond to emerging threats.
We’re growing quickly, earning recognition from Deloitte’s Fast 50™ and Fast 500™, Business Intelligence Group, and as one of Ottawa’s Best Places to Work. And we’re just getting started.
Solink is looking for a Manager, Global Payroll & Benefits at Solink who is responsible for overseeing payroll and benefits operations across Canada, the United States, and the United Kingdom. This role ensures employees are paid accurately and on time, while benefits programs are administered consistently and in compliance with regional requirements.
In addition to managing day-to-day operations, this role focuses on improving how payroll and benefits are delivered at Solink. You will drive process improvements, system optimization, and the use of automation and AI to reduce manual effort, improve accuracy, and support Solink’s continued global growth.
This is a hands-on leadership role that manages one direct report and works closely with Finance, People & Culture, and external vendors. The ideal candidate brings strong operational judgment, attention to detail, and a collaborative mindset, with the ability to anticipate issues and design scalable, sustainable processes.
Global Payroll Oversight
Own end-to-end payroll operations across Canada, the US, and the UK, ensuring accuracy, timeliness, and compliance
Manage relationships with external payroll providers and ensure SLAs and service standards are met
Review and approve payroll inputs, reconciliations, and post-payroll reporting
Partner with Finance to ensure payroll aligns with accounting, reporting, and audit requirements
Benefits Administration
Oversee global benefits programs, including enrollments, renewals, vendor management, and employee support
Ensure benefits offerings remain competitive, compliant, and aligned with company strategy
Act as a subject matter expert on benefits-related inquiries and escalations
Automation, AI & Operational Efficiency
Identify opportunities to automate payroll and benefits workflows to reduce manual effort, errors, and cycle time
Leverage payroll systems, integrations, and emerging AI-enabled tools to improve data accuracy, reporting, and employee experience
Design and maintain scalable processes that support global growth and reduce operational risk
Partner with Finance, People & Culture, and Systems teams to implement tooling, integrations, and process improvements
Develop dashboards, reports, or self-serve resources that improve visibility and decision-making
People Leadership
Manage and support one direct report, providing coaching, development, and performance feedback
Foster a culture of continuous improvement, operational excellence, and ownership within the payroll function
Compliance & Risk Management
Stay current on payroll, tax, and benefits regulations across all operating regions
Partner with internal and external stakeholders to address compliance issues, audits, and regulatory changes
Ensure proper controls, documentation, and data integrity are maintained
Process Improvement & Scale
Lead continuous improvement initiatives to evolve payroll and benefits operations as Solink scales globally
Create and maintain documentation, standard operating procedures, and knowledge bases to support consistency and continuity
What You Bring
You have 5+ years of experience in payroll, with direct experience managing multi-country payroll
Advanced proficiency in Excel and Google Sheets, including the ability to perform complex reconciliations, data analysis, and validation
Strong working knowledge of payroll and benefits regulations in Canada, the US, and/or the UK
Experience managing or mentoring at least one direct report
Demonstrated experience improving operational efficiency through automation, system enhancements, or process redesign
Comfort exploring and adopting new tools, including AI-enabled solutions, to streamline work
Familiarity with global payroll vendors and HRIS/payroll systems
High attention to detail with the ability to manage multiple deadlines across regions
Strong communication and stakeholder management skills
A proactive, solutions-oriented mindset with a comfort level operating in a fast-paced environment
Experience implementing payroll system integrations or automation initiatives
Exposure to AI-enabled reporting, data validation, or workflow tools
Experience in a high-growth SaaS or technology company
Professional certifications (e.g., PCP, CPP, or equivalent)
Criminal background check upon hire.
Must be a Canadian Citizen (dual citizens included) or otherwise eligible to work in Canada.
Compliance with Solink’s security policies and standards is required.
We do things the Solink way:
Act with URGENCY – Our customers move fast, so we do too.
Deliver with QUALITY – We sweat the details and hold a high bar.
Win with TEAM – No egos. Just outcomes, built together.
Lead with TRUST – We earn it through clarity, consistency, and care.
These values guide how we hire, build, and grow.
We’re not just building technology—we’re building a place where great people do great work.
Flexible work where possible, with clear expectations and trust.
Meaningful equity for all full-time permanent employees.
Comprehensive benefits, including fully paid health & dental (no waiting period) + $500 HSA.
Wellness support with monthly reimbursement for fitness, wellness, or mental health.
Growth through merit—advancement is based on contribution and impact.
Transparent, candid culture with clear expectations and honest feedback.
Connection & community through So-learns, Solink-o, team events, and more.
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