Lead the Commercial Applications group, driving cloud modernization and AI adoption for enhanced employee experiences across enterprise platforms.
Zoox is looking for a strategic leader to guide the Commercial Applications group within our Enterprise Applications Engineering organization. This role owns the enterprise platforms that power collaboration, service delivery, and workforce productivity across the company. You will lead a multi-disciplinary organization responsible for SaaS & self-service applications, enterprise collaboration tools, and the ServiceNow platform. As Zoox continues to scale, you’ll define the long-term vision for our enterprise software ecosystem, driving cloud modernization, automation, and the responsible adoption of AI to deliver secure, scalable, and intuitive employee experiences.
In this role you will:
Lead and develop a team of Team Leads and Senior Administrators across SaaS, collaboration, and ServiceNow platforms
Define and execute the Commercial Applications roadmap, including Atlassian Cloud migration and ServiceNow platform evolution
Drive operational maturity through engineering standards, SLAs, and proactive service management
Champion self-service and workflow automation to reduce manual toil and improve employee experience
Partner cross-functionally to govern SaaS procurement, security, and platform strategy at scale
Qualifications:
7+ years of experience in Enterprise Applications or IT Engineering
4+ years of people management experience, ideally managing Team Leads or Managers
Deep expertise in the Atlassian ecosystem, including Data Center to Cloud migrations
Strong background in ServiceNow platform strategy, development, and integrations
Proven ability to define and execute multi-year roadmaps for complex enterprise systems
Bonus Qualifcations
Experience integrating AI/ML or generative AI into enterprise platforms
Background in high-growth technology, automotive, or autonomous driving companies
Strong knowledge of SaaS management (SSO, SCIM, CASB) and license infrastructure
Certifications in ITIL, PMP, or Agile methodologies
Hands-on experience with Python or JavaScript for automation
Perks & BenefitsExtracted with AI
Health Insurance:
health insurance, long-term care insurance, long-term and short-term disability insurance, and life insurance.
Paid Time Off:
Zoox offers a comprehensive package of benefits, including paid time off (e.g. sick leave, vacation, bereavement)
Zoox an American autonomous vehicle company currently headquartered in Foster City, California with multiple offices of operations throughout the San Francisco Bay Area.
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