About Keyfactor

Our mission is to build a connected society, rooted in trust, with identity-first security for every machine and human. Keyfactor helps organizations move fast to establish digital trust at scale — and then maintain it. With decades of cybersecurity experience, Keyfactor is trusted by more than 1,500 companies across the globe. We are proud to continually earn recognition as a Best Place to Work, and we achieve that through our amazing people who cultivate our culture as we grow. We hope you will trust your future with Keyfactor!

Title: Manager, Cloud Engineering

Location: United States; Remote, EST or CST (hybrid if local to Cleveland, OH or Atlanta, GA)

Experience: Mid Level

Job Function: Cloud Operations

Employment Type: Full-Time

Industry: Computer and Network Security

About the position

The Manager, Cloud Engineering is accountable for team performance, delivery outcomes, and people leadership across one or more Cloud Engineering teams. This role provides technical leadership through direction, coaching, and oversight, ensuring cloud engineering work aligns with organizational priorities, architectural standards, and operational goals.

Applicants must reside in the United States. US Citizenship required.

Responsibilities

Technical Leadership & Direction

Sets technical priorities and direction for Cloud Engineering teams in alignment with architectural standards and business objectives
Reviews and approves major technical decisions, designs, and tradeoffs
Acts as an escalation point for high-impact technical and operational issues
Ensures consistent application of engineering standards, security requirements, and best practices across the team(s)

Team Leadership & Performance Management

Manages performance, development, and engagement of Cloud Engineers and Team Leads
Sets clear expectations, goals, and accountability for team outcomes
Supports career development, feedback cycles, and succession planning

Delivery Ownership & Planning

Owns delivery commitments, timelines, and outcomes across assigned teams
Prioritizes work based on business needs, risk, and capacity
Manages dependencies, execution risks, and delivery tradeoffs
Ensures effective execution of operational responsibilities, including incident response and remediation

Cross-Functional Leadership

Partners with Product, Engineering, Security, and Compliance leaders to align priorities and execution
Represents Cloud Engineering in planning, prioritization, and roadmap discussions
Ensures cross-team initiatives are effectively coordinated and delivered

Compliance, Risk & Operational Accountability

Accountable for compliance with security, regulatory, and operational standards (e.g., SOC2) across the team(s)
Partners with Compliance and Security teams on audits, risk mitigation, and control implementation
Ensures appropriate processes, controls, and evidence collection are in place

Skills and Qualifications

High School Diploma or equivalent experience
5–7 years of experience in cloud engineering, with at least 2–3 years in a leadership role.
Excellent managerial and organizational skills, strong decision-making, and resource allocation.
Proficiency in team management, process improvement, and effective communication.
Ability to manage team performance, foster a collaborative environment, and support team development.
Ability to manage teams, ensure alignment with company goals, and drive performance improvements.
Demonstrated ability to influence, motivate, and mobilize team leaders and business partners.
Commitment to staying current with the latest cloud technologies, trends, and best practices.
In-depth understanding of departmental workflows and cross-functional processes.
Advanced data analysis and performance metrics.
Strategic planning and resource allocation. #LI-NA1

Compensation

Salary will be commensurate with experience. 

Culture, Career Opportunities and Benefits

We build teams that continually strive to get better than the day before. You will be challenged daily and given opportunities to grow personally and professionally. We balance autonomy and structure to create an entrepreneurial environment to spur creativity and new ideas. 

Here are just some of the initiatives that make our culture special:  

Second Fridays (a company-wide day off on the second Friday of every month minus November and December of 2025 due to the Holiday schedule). Please note that this benefit is subject to change.
Comprehensive benefit coverage globally.
Generous paid parental leave globally.
Competitive time off globally.
Dedicated employee-focused ambassadors via Key Contributors & Culture Committees.
DIVERSE Commitment, a call to action for a more inclusive and diverse future in business, society, and technology.
The Keyfactor Alliance Program to support DEIB efforts.
Wellbeing resources, wellness allowance, mindfulness app free membership, Wellness Wednesdays.
Global Volunteer Day, company non-profit matching, and 3 volunteer days off.
Monthly Talent development and Cross Functional meetings to support professional development.
Regular All Hands meetings – followed by group gatherings.

Our Core Values

Our core values are extremely important to how we run our business and what we look for in every team member:  

Trust is paramount.  

We deliver security software and solutions where trust and openness are of the highest importance for our customers. We are honest and a trusted partner in every aspect of business.  

Customers are core.  

We strategize, operate, and execute through a customer-centric view. We prioritize the security interests of our customers, and we act as if their data were our own.  

Innovation never stops, it only accelerates.  

The speed of change is accelerating. We are committed, through investment and focus, to stay ahead of the innovation curve.  

We deliver with agility.   

We thrive in high-paced and continually changing environments. We navigate through newly added variables, adjust accordingly, while driving towards our strategic goals.  

United by respect.   

Respect for all is what unites us. We promote diversity, inclusivity, equity, and acting with empathy and openness, both in our business and in our communities.  

Teams make “it” happen.  

Vision and goals are not individually achievable – they require teamwork. We pride ourselves in operating as a cohesive team, creating promoters and partners, and winning as one.  

Keyfactor is a proud equal opportunity employer including but not limited to veterans and individuals with disabilities. 

REASONABLE ACCOMMODATION: Applicants with disabilities may contact a member of Keyfactor’s People team via [email protected] and/or telephone at 1.216.785.2990 to request and arrange for accommodations at any time.

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Manager, Cloud Engineering

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