Role Overview:
We are looking for a dynamic and detail-oriented professional to join Paytm Payments Bank in a Business Product Role. The Business Product Manager will act as the bridge between Business, Product, Operations, and Regulatory teams, ensuring seamless execution of product initiatives while aligning with the company’s strategic goals.
Additionally, the role requires understanding of business needs, regulatory compliance, ensuring alignment with internal policies and external regulatory frameworks, customer experience, and technology to drive product success.
Key Responsibilities:
Documentation: Prepare detailed Business Requirement Documents (BRDs) to support new initiatives and product enhancements.
Vendor Agreement Management: Work with internal stakeholders, including Operations, Finance, Risk, Compliance, and Legal teams, to finalize vendor agreements and ensure seamless execution.
Regulatory Compliance: Ensure all product developments and business processes adhere to RBI guidelines and other applicable regulatory standards.
Governance & Risk Management: Oversee business governance frameworks, ensuring smooth execution, monitoring, and periodic updates to align with compliance requirements.
Stakeholder Coordination: Act as a bridge between business, product, compliance, and regulatory teams to ensure seamless execution of initiatives.
Process Optimization: Continuously assess and improve operational processes to enhance efficiency while maintaining compliance and governance standards.
Periodic Review & Reporting: Monitor product performance, regulatory changes and business impact, preparing reports for management and regulatory bodies as required.
Customer Service Coordination: Collaborate with the Customer Service team to ensure efficient customer support, issue resolution and minimal escalations.
Requirements:
- 9-15 years of relevant exp.,
- Preferably from Banking sector
