Manager Account Management

• Lead & Develop the Account Management Team: Manage and coach Account Managers across two locations, ensuring strong performance, customer focus, and alignment with company Leadership Principles, while serving as a strategic point of contact for key or escalated customers.
• Drive Customer Relationships & Revenue Growth: Support the team in managing customer portfolios, conduct customer visits, lead negotiations and presentations, and grow share‑of‑wallet in service categories 4, 5, 6, and 8 to increase service contracts and overall revenue.
• Oversee Service Execution & Projects: Coordinate or supervise planning and execution of service projects—including outages, shutdowns, and overhauls—ensuring delivery on time, on budget, and in compliance with quality, safety, and contractual requirements.
• Ensure Collaboration, Compliance & Operational Excellence: Promote QHSE compliance, consistent documentation, and cross-functional collaboration with Field Service, Technical Service, Procurement, Finance, and Warehouse; support reporting, invoicing accuracy, and financial tracking.
• Strengthen Regional & Global Alignment: Maintain regular on-site presence, represent the Regional Service Center Switzerland (RSC CH) within the global Account Management community, and contribute to risk management, operational efficiency, and achievement of OI, CM, Net Sales, and customer satisfaction targets.

• Degree & Industry Background: Bachelor’s degree in Engineering or a related technical field, with 5+ years of experience in service-focused roles (project management or service sales), ideally within Power Plants or Waste‑to‑Energy environments.
• Leadership & Collaboration: Demonstrated leadership in project and service execution, with experience mentoring junior professionals and effectively navigating matrix or cross-functional organizations.
• Technical & Regulatory Expertise: Solid understanding of WtX (Waste‑to‑Energy) technologies, local regulations, service operations, and strong capabilities in contract management, negotiations, and financial planning.
• Operational & Digital Skills: Hands-on experience in budgeting, cost estimation, revenue forecasting, and proficiency with ERP systems (preferably IFS), Microsoft Office, and project management tools.
• Communication & Language Skills: Outstanding communication and influencing abilities; fluency in local language and English required, with additional languages considered a plus; willingness to travel 20–40%.

For HR agencies: Please note that we do not accept applications coming from agencies. Thank you.