IDMWORKS is an award-winning identity and access management (IAM) solutions firm that has been serving a wide range of sectors since its inception in 2004. As a firm that’s purely focused on IAM, IDMWORKS offers a comprehensive range of services designed to enable enterprises to effectively manage, secure and scale employee and customer access to systems, data, and software applications. This specialized service empowers organizations across key industries, including banking and finance, commercial and retail, healthcare, higher education, and government, to ensure secure and efficient access management.
IDMWORKS has been a pioneer in remote-work for more than 20 years with teams operating across the US, Canada and India. This approach has helped establish themselves as a leader in the field of IAM with their commitment to securing businesses and facilitating seamless interactions between companies, their customers, partners, and employees. This dedication has driven transformative growth in the organizations they serve.
Ready to become an integral member of a tight-knit team of IAM pros with a relentless commitment to delivering amazing customer experiences that create an environment where long-term business partnerships flourish? We anticipate what our customers need, chart a course for their success, and walk alongside them every step of the way.
As a practice team lead, you will provide oversight of a remote team, ensuring high levels of client satisfaction and service delivery within our Managed Services practice. You will collaborate closely with different teams and employees, participate in pre-sales engagement and demos while driving excellence.
Primary Responsibilities
Engage in requirements gathering, analyze business processes, and provide recommendations and solutions to clients
Lead architecture and design new IAM solutions across multiple IAM technologies and functional areas
Lead architecture and design of new IAM programs
Lead capacity planning, logical and physical architecture design, hardware requirements definition, availability and continuity discussions
Lead IAM technology assessments and health checks
Lead IAM Program and roadmap development
Communicate IAM program strategy and success to executive management
Installation, Integration, Configuration, and Deployment of IAM solutions
Develop and perform testing for IAM solutions
Provide knowledge transfer, training, and support as necessary
Maintain multiple environments following coding best practices and SDLC
Troubleshoot and maintain IAM solutions including product support
Remain current on IAM and IAM market trends, tools, methodologies, and best practices
Communicate status including timely reporting and escalation of issues and risks
Possess excellent interpersonal, written, and oral communication skills
Ability to work in a team settings and multi-task environment
Author technical documentation
Perform other duties as assigned
Sales Responsibilities
Develop LOE's
Lead sales and scoping calls
Lead in presales demos and POCs
Create sales and marketing material
Contribute to RFP responses
Assist in proposal and SOW creation/review
Deliver presales workshops and assessments
Management Responsibilities
Interview prospective candidates
Manage practice of individual contributors
Participate in performance evaluation and discipline processes for subordinates
Work with resourcing for project staffing
Provide resourcing forecast and utilization variance justifications
Provide project oversight, guidance, and issues escalation
Create, assign, and manage practice bench projects
Assist in development of standard processes, documents, methodologies, etc. for practice
Assist in identification, vetting, and offering development of new IAM technologies
Assist in development and maintenance of internal lab and demo environment
Maintain vendor/partner relationships with key technology partners
Vet subcontractors for deployment on projects
Requirements
Bachelor’s degree, preferably in an IT-related field
IT certification a plus
5+ years of experience with IAM implementation/architecture
5+ years of experience in security consulting, security administration, and/or information technology
IDMWORKS is a forward-thinking company dedicated to providing top-tier identity and access management solutions. Their comprehensive offerings, coupled with their unmatched industry expertise and proven outcomes make them a valuable partner for enterprises needing to enhance their IAM program.
IDMWORKS provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, IDMWORKS will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at [email protected]
