Lead a new team providing innovative customer service solutions forCr unprecedented operational support, enhancing restaurant performance significantly.
Global restaurant brands run their operation on the Crunchtime platform. Delivering a consistent guest experience across every location and managing food and labor costs are at the core of how Crunchtime’s software is used today in over 150,000 locations across 100+ countries by the world’s top restaurant and foodservice operators. Customers including Chipotle, Culver’s, Domino’s, Dunkin’, Five Guys and P.F. Chang’s rely on our top-ranked platform which now includes Zenput to manage inventory, staff scheduling, learning and development, food safety, operational tasks and audits.
Crunchtime is launching a new, staff augmentation subscription service. This service will provide customers of the Crunchtime suite consistent, knowledgeable expertise that ensures the product configuration matches the customer business model. As a result, the customer will be confident in the business decisions they make based on Crunchtime data, and continue to renew their product subscription.
As the inaugural leader of this team, you will define and deliver a fantastic customer experience, while building delivery processes designed for scalability. This role will require converting innovative delivery ideas into disciplined operational processes. At the same time, it’s critical that the service elevates the value conversation with the customer - not only are depletions correct on their latest LTO, but some locations are overportioning, resulting in lower profits. Quarterly business reviews in partnership with the CSM will establish this program as a valuable ally in restaurant operations.
Compensation:
The anticipated annualized base salary for this full-time position will be $110,000 plus a variable compensation of 12.5%
Actual compensation is based on factors unique to each candidate, including, but not limited to, job-related skills, qualifications, education, experience, and location. Crunchtime has a location-based compensation system, so someone doing the same job in a different city might have a different pay range.
Equal Employment Opportunity Statement
At Crunchtime, we are an equal opportunity employer. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, or any other characteristic.
We have an inclusive and diverse workplace where every team member is respected and valued. As a global software development company, we believe that our diverse employee population enriches our work environment.
Join us in our mission to provide the best software solutions to the food industry. We encourage you to apply regardless of your background or experience; even if you don’t meet all the qualifications, because we believe unique experiences and perspectives make us a stronger team.
Education Stipend
Yearly team off-sites
Flexible Work Hours
Flexible PTO
Health Insurance
Medical, dental, and vision benefits (FSA, HSA & HRA options)
Learning Budget
Learning & development funds
Other Benefit
Fun team events
Paid Parental Leave
10 weeks of paid parental leave
Zenput builds a powerful platform designed specifically for the restaurant industry, empowering operators to streamline food and labor cost management. Targeting global restaurant brands, it enhances operational efficiency and ensures a consistent guest experience across thousands of locations.
Please mention you found this job on AI Jobs. It helps us get more startups to hire on our site. Thanks and good luck!
Understand the required skills and qualifications, anticipate the questions you may be asked, and study well-prepared answers using our sample responses.
Manager Q&A's