About the role
The Managed Care Systems Administration Specialist is a member of the MVC Systems Administration and Reporting team. Specialists should have a history of supporting enterprise practice management systems as well as supporting technologies. They typically spend much of their time working in cross-functional teams to maintain effective systems that support office insurance billing as well as revenue cycle processes. Specialists will often partner with our revenue cycle and operations teams to standardize the build and maintenance of systems data but also to identify opportunities for improvement.

This is a hybrid position with a minimum of two onsite days per week at our Vienna, VA or Raleigh, NC office.

You Will

Work closely with Revenue Cycle and automation teams to help find the best available solution for changing needs.
Provide daily maintenance and support to several of our business systems including data entry, data normalization and output tracking.
Perform necessary system testing for the department prior to scheduled system updates.
Monitor system functions and performance to ensure daily efficiency and accuracy in insurance billing calculations and processing.
Generate financial and performance reports for the department to support daily functions and workflows
Maintain a strong working knowledge of MyEyeDr. Office processes, especially related to insurance and Managed Vision Care.
Maintain a strong working knowledge of the Managed Vision Care team, functions and processes in order to knowledgably resolve requests.
Exercise technical adaptability in a variety of MVC system platforms in order to support evolving Managed Care processes within MyEyeDr.
Become an expert in a certain part of our product/systems and have a clear understanding of the current pain points and business problems that the company is facing.
Leverage system data and reporting to identify areas of high impact.
Provide feedback to supervisors on existing systems for maximum support, scalability and effectiveness.
Utilize Microsoft Excel to generate and maintain routine and ad hoc reports.
Perform other related duties as assigned.

About You

High School degree/GED Required, Associates Degree, preferred
1+ years working in practice management systems
1+ years revenue cycle/insurance billing experience, optometry preferred
Intermediate computer skills and proficiency in MS Word, Excel, PowerPoint, and Outlook required
Fast ability to learn and adapt to new computer systems and processes
Strong attention to detail
Strong written and verbal communication skills
Ability to work in a fast paced and deadline driven environment
Ability to identify efficiencies in workflows/processes and implement improvement

Grow with Us

Career Development and Training Opportunities
Participate in a comprehensive benefits package including medical and dental coverage, tax-free savings plans, life insurance and more
Participate in our Vision coverage and associate discounts on our products
Participate in our 401(k) with competitive company match
Accrue PTO and paid holidays from day one

Introduction | MyEyeDr.

How do you see yourself today? Are you looking for that unique opportunity where you can make a difference in the lives of the patients we serve? MyEyeDr. is a high-growth, premier healthcare company: a total vision care concept with a unique retail experience. Our trusted community doctors and knowledgeable teams are all focused on helping our patients live their best lives by delivering an exceptional, personalized experience to each of our patients in every interaction. Our business model is unlike others in the industry: we make healthcare accessible by welcoming all insurance and providing a great selection of stylish eyewear that meets the diverse needs of our patients.

This role provides a chance for you to build your professional career with an organization that is purposeful and whose values drive actions. You would have the opportunity to prioritize the care of our associates and our patients, to connect the knowledge of our talented teams to our patients’ needs, and to work in a fun, inclusive environment as part of a collaborative team. We are in search of that unique individual who is inspired by a career focused on helping others and providing quality care while continuously growing professionally and improving MyEyeDr. in meaningful ways. If this is you, we encourage you to apply so you can get your journey started with MyEyeDr. where you can help people see, look, and be their very best.

MyEyeDr. is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, religion, sex/gender (including pregnancy), sexual orientation, gender identity or gender expression, age, physical or mental disability, military or protected veteran status, citizenship, familial or marital status, genetics, or any other legally protected category. MyEyeDr. will not tolerate discrimination or harassment based on any of these characteristics.

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