Major Account Manager - Sydney

TLDR

This role involves prospecting and building relationships with enterprise clients while driving sales execution and developing opportunities in the market.

Who we are

DigiCert is a global leader in intelligent trust, helping organizations protect the digital interactions people rely on every day. From websites and cloud services to connected devices and critical systems, we make sure digital experiences are secure, private, and authentic.

Our AI-powered DigiCert ONE platform brings together certificates, DNS, and lifecycle management to help organizations stay ahead of risk as technology and threats evolve. Trusted by more than 100,000 organizations—including 90% of the Fortune 500—DigiCert helps businesses operate with confidence today while preparing for what’s next, including a quantum-safe future.

Job summary

Responsible for developing opportunities within existing and new accounts assigned in the territory, with the goal of turning as many opportunities into closed-won deals as possible. Collaborate with pre-sales and post-sales support resources throughout sales campaigns. Serves customers in a trusted advisor role by always keeping the customer’s best interests at the forefront. Being available to customers in a consultative capacity even during those times the customer is not in the market.

 

What you will do

  • Prospecting Accounts – Prospect for new business across multiple functional areas within the company, including leveraging leads provided by marketing, and maintain the appropriate pipeline coverage.
  • Building Relationships – Gain a deep understanding of the customer’s processes and problems. Ensure the right questions are being asked and answered. Bring unique value to every interaction. Develop relationships with multiple buying personas within the prospect account.
  • Articulating Value – Connect prospect’s business objectives (both functional and corporate) with DigiCert solutions. Deploy a customer-centric approach in understanding how DigiCert can do so.
  • Driving Sales Execution – Lead enterprise agreements to close being proactive in all aspects of opportunity development. Prepare accurate forecast, building a funnel to cover bookings target, documenting activities in Salesforce and performing other tasks necessary to drive revenue and communicate activities to sales management.
  • Closing Opportunities – Develop and actively manage interactions within the customer buying cycle using standard processes. Handle different kinds of sales scenarios and negotiate in a manner that drives towards close. Gain buy-in from multiple stakeholders.
  • Effective Account Coordination – Use a disciplined approach to effectively and efficiently involve pre-sales and post-sales support. Leverage industry expertise as needed.
  • Demonstrating DigiCert Proficiency – Be proficient with a working knowledge and understanding across all DigiCert products and solutions

 

What you will have

  • 5+ years of quota-carrying sales experience at a software/technology company
  • Track record of qualifying and closing consultative/service-led sales, particularly multi-year and subscription-based services
  • Exceptional ability to create and foster relationships across enterprise C-suite executives and build consensus among the buying team
  • Exceptional time and people management skills to marshal resources and advance opportunities
  • Well-versed in the data-analytics industry and strong knowledge of competitor products and capabilities
  • Bachelor’s degree or equivalent work experience

 

Benefits

  • Generous time off policies
  • Top shelf benefits
  • Education, wellness and lifestyle support

 

DigiCert is an Equal Opportunity employer and is committed to diversity in its workforce.  In compliance with applicable federal and state laws, DigiCert prohibits discrimination on the basis of race or ethnicity, religion, color, national origin, sex, age, sexual orientation, gender identity/expression, veteran’s status, status as a qualified person with a disability, or genetic information.  Individuals from historically underrepresented groups, such as minorities, women, qualified person with disabilities, and protected veterans are strongly encouraged to apply.

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Benefits

Top shelf benefits

Wellness Stipend

Education, wellness and lifestyle support

DigiCert is a global leader in intelligent trust, providing organizations with comprehensive solutions to protect their digital interactions. Through our AI-powered DigiCert ONE platform, we deliver a suite of tools for managing certificates, DNS, and risk mitigation, ensuring secure and authentic digital experiences for businesses across industries.

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