Maitre, Season 2026 - Villa Beatrice, A Belmond Hotel

Portofino , Italy

AI overview

Join a caring team at Villa Beatrice, anticipating guest needs and elevating personalized experiences while collaborating with the Villa Manager for staff development.

Splendido, A Belmond Hotel, part of the LVMH Group, is an emblem of Portofino’s allure. Our elevated escape is perched in the protected Portofino hills, overlooking the glittering Gulf of Tigullio and charming Portofino.

Nestled in the picturesque Portofino hills, Villa Beatrice offers a blend of sophistication and rich history, bathed in the warm Ligurian light. As part of our legendary story, you will experience Ligurian living at its finest, surrounded by nautical spirit and breathtaking views.

For Season 2026, we are looking for a Maitre to join our Villa Beatrice team.

Become part of a caring team of professionals striving for excellence. At Belmond, we look for effortlessly engaging characters, whose personality, humor, and charm shine through, creating a culture for unscripted and instinctive service and genuine human connection.

He/She will reports a Villa Manager.

 

Main Duties & Responsabilities

Main duties & responsibilities:  

  • Anticipate guests’ needs and handle guest complaints, providing an excellent and personalized guest experience in line with our service standards; 
  • Anticipate guests needs and handle guest complaints; 
  • Cooperate with the Villa Manager for staff development;  
  • Manage staff in everyday operations according to our standard and procedures;  
  • Maintain a professional relationship with guests and colleagues. 

Requirements

  • Effective communication, emotional intelligence and adaptability; 
  • Collaboration: be a role model for teamwork, and proactively go out of your way to help others; 
  • Drive results: set clear goals and expectations and maximize resource allocation to achieve them; 
  • Global perspective: treat one another with respect and inclusiveness regardless of position, level or background; 
  • Be capable of advising on best selling prices and review regularly according to the Restaurant Manager’s instructions; 

Other requirements:  

  • Minimum 3 years’ experience in the same role in the luxury hotel industry; 
  • Fluent in English and Italian; a third language is desirable; 
  • Experience preferably at an international level in a fine dining restaurant required  
  • Exceptional customer service skills; 
  • Professional knowledge of Italian cuisine and Italian & International wines HACCP certification; 

Benefits

  • We offer seasonal Labour contract according to C.C.N.L. Settore Turismo - Level 3, Maitre; 
  • Start date: April/May 2026 to End date: November 2026, with the aim of a continuous collaboration over subsequent seasons at Splendido and a career path; 
  • Monthly gross salary 2.200€ + separate payslip for 13°,14° and TFR; 
  • Accomodation including breakfast; 
  • Bus ticket as benefit for the contract period;  
  • Staff cantine; 
  • Discovering Belmond programme, which offers team members complimentary accommodation at Belmond hotels, discounted rates for our trains, cruises and safaris, and discounted food and beverages. 

 

About Belmond:

Belmond has been a pioneer of exceptional luxury travel since 1976. Its portfolio extends across 24 countries with 46 remarkable properties.

The essence of the Belmond brand is built upon its heritage, craftsmanship and genuine, authentic service. We treasure history while looking to the future. We embrace community spirit and believe in responsible, sustainable tourism.

Belmond is part of the world’s leading luxury group, LVMH Moët Hennessy Louis Vuitton. Belmond is an equal opportunities employer that is committed to diversity and inclusion in the workplace.

Perks & Benefits Extracted with AI

  • Discounted Belmond hotel stays and services: Discovering Belmond programme, which offers team members complimentary accommodation at Belmond hotels, discounted rates for our trains, cruises and safaris, and discounted food and beverages.

It all began in 1976, when we received the keys to the legendary Hotel Cipriani in Venice. A year later we began collecting the carriages for the Venice Simplon-Orient-Express, which launched in 1982 to whisk intrepid travellers to La Serenissima in style.Belmond joined LVMH Moët Hennessy Louis Vuitton in April 2019, reinforcing our place among the international leaders in luxury. For over 40 years, we have followed our pioneering spirit and passion for authenticity to create and uncover some of the world’s greatest travel adventures. Today, our collection includes one-of-a-kind hotels, trains, river cruises and safari lodges in stunning destinations across the globe. Each has an incredible story to tell.

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Salary
€2.200 per month
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