We are currently looking for a Mainframe Software Engineer to join one of our PartnerOne Companies! If you are a Software Engineer with experience within a Mainframe environment, we urge you to apply and our recruiters will reach out to you for an initial interview.
Responsibilities:
- Manage the Client relationship for Support-type interactions on our Editique software offering
- Provide Level 1, 2, and 3 support on our software solutions running on the IBM z/OS (MVS) Mainframe environment at our clients' sites
- Diagnose and resolve technical and application issues reported by clients
- Fix issues in the relevant modules (Cobol, JCL, TSO/ISPF, etc.) to deliver patches
- Collaborate with internal development teams, solution experts, and client operations teams
- Define and execute non-regression test cases
- Deliver patches and assist clients with implementation
- Write and maintain technical documentation and operational procedures
- Contribute to the continuous improvement of support processes
- Provide Level 1 and 2 support on our new software solutions (Windows client and servers, or Kubernetes / Linux)
- Participate in document model design projects with the Services teams using our new software offering
Requirements
We are looking for someone who has experience with the following:
- Proficiency in IBM z/OS (MVS) Mainframe environment
- Proficiency in JCL and COBOL languages
- Knowledge of VSAM file management
- Operational or technical knowledge in the field of Editique (asset): Print and envelope insertion workshops, AFP print format, etc.
- Experience with ticketing and collaborative work tools (e.g., Zoho Desk, MS SharePoint)
- Expertise in MS Word (a plus)
- 2 to 5 years of experience in a similar role
Partner One Capital is a long-term investment group specialized in the acquisition and growth of successful software companies. We are owned by one of the largest pension funds in North-America with over $15 Billion in Net Assets. In business for over 23 years, we own some of the fastest growing enterprise software companies in the world. Over 600 of the world's largest corporations and governments rely on our software for their most critical operations and to safeguard their most valuable data.
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