Logistics Operation Center Specialist

Coupang is reimagining the shopping experience with the goal of wowing each customer from the instant they open the Coupang app to the moment an order is delivered to their door.  

Our services in Taiwan include “Rocket Delivery” which offers next-day delivery for a wide selection of items at affordable prices, “Rocket Overseas” which offers free international delivery on millions of best-selling products from Korea, the U.S., and beyond.   

We are looking for talents to help us lead Coupang’s expansion in Taiwan. This is an exceptional opportunity to become a part of Coupang’s growth in Taiwan and create a world where our customers wonder, “How did I ever live without Coupang?” 

 Position: Logistics Operation Center Specialist

 What You Will Do

• Provide leadership decision-making insights and operate dashboards through analysis of logistics service indicators.
• Real-time volume adjustment and risk management based on analysis of manpower/capacity.
• As a POC for the Logistics Tech and Operations teams, system setup and management accompanying changes in the logistics network.
• Help develop data-related projects and operational improvement activities to enhance customer experience.

Basic Qualifications

• Education: College graduate or higher.
• Availability to work day, night, and weekend shifts is required.
• Someone who is not afraid of new experiences and can organize work experiences and share insights internally.
• People who have the passion to actively solve problems through data analysis.
• People who are curious and want to establish and verify hypotheses about problem situations.

Preferred Qualifications

• Those with Logistics experience / internship experience / office work experience (regardless of training).
•  People with an understanding of the logistics industry.
• People who can perform basic business conversations (speaking) in English.
• People with experience using data analysis tools such as SQL/Python (a plus, but not required).

Recruitment Process and Others  

Recruitment Process  

• Application Review - Phone Interview - Onsite (or Virtual Onsite) Interview – Offer 
• The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances. 
• Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage. 

Details to Consider 

• This job posting may be closed prior to the stated end date for application if all openings are filled. 
• Coupang has the right to rescind an offer of employment if a candidate is found to have submitted false information as part of the application process. 
• Those eligible for employment protection (recipients of veteran’s benefits, the disabled, etc.) may receive preferential treatment for employment in accordance with applicable laws. 

Privacy Notice​ 

• Your personal information will be collected and managed by Coupang as stated in the Application Privacy Notice located below:  

https://www.coupang.jobs/privacy-policy/​ 

Equal Opportunities for All

• Coupang is an equal opportunity employer. Our unprecedented success could not be possible without the valuable inputs of our globally diverse team.