Logistics Coordinator

What does Photobooth Supply Co do? Our team empowers aspiring entrepreneurs and event professionals with a proven and profitable business in the form of a photo booth. We’ve already helped transform the lives of thousands of customers worldwide and we’re so excited for what’s to come next!

PBSCO is looking for an organized and proactive team member to join our Supply Chain and Logistics team. In this role, you’ll play a key part in ensuring smooth and efficient operations—from processing and shipping orders to coordinating with third-party partners and resolving customer inquiries. If you love working with data, enjoy hands-on tasks, and have a knack for keeping things running seamlessly, this could be the perfect opportunity for you.

Order Processing

• Split and tag orders, cancelling digital orders and manually addressing non-shippable orders
• Set up shipping and dimensions data utilizing existing presets
• Input data regarding product warranties
• Communicate relevant orders to third parties, creating packaging slips for third party fulfillment and tracking updates

Order Fulfillment

• Communicating with shipping partners via phone and e-mail to resolve customer issues
• Enter product serial numbers from incoming inventory
• Assemble and fulfill repair kits and fulfill other HQ-based inventory
• Send incoming customer orders to third party manufacturing and fulfillment partners
• Manage ongoing data entry tasks including data for forecasting and backlog

Administrative Support

• Contact customers whose orders have been flagged as fraudulent, alerting internal team
• Partner with Controller on tracking and auditing sales tax for customer orders
• Filing paperwork and shredding documents that have surpassed retention requirements
• Assist with office upkeep, including basic organization and trash removal

Requirements

• Two years of experience in a similar role with multi-national manufacturing
• Comfortable reading and manipulating data in spreadsheets
• Ability to lift up to 100lbs and stand for 1-2 hours
• Demonstrated knowledge and skill within systems such as Shopify, ShipStation, and MRPEasy
• High attention to detail, especially in entering long number strings and identifying errors in numeric data
• Confident in communicating clearly and respectfully with vendors as well as with frustrated or upset individuals

Benefits

• Pay Range: $21.50-$26.50 per hour
• Join a diverse and boutique team of 65 driven individuals spread across 16 states and 9 countries
• Be part of a fast growing company filled with career growth opportunities
• Collaborate with a team of dynamic, passionate, and fun individuals in a supportive and creative environment

🏥 Health Benefits

⏰ Steady Monday - Friday Schedule

👴 401K for W2 Employees

📚 Education Stipend

💰 Bonus Plan

🏝️ Annual Retreat

✈️ Generous PTO and Holiday Schedule

💼 Quarterly Financial Meetings

📊 Open Book Management

💪 Intimate Team

🧑‍💻 Work from Home Stipend

👶 Paid Parental Leave