Logistics Coordinator (CA)

The Role

At HelloConnect, you will be part of a dynamic team in Inoza tower, BGC that embraces innovation and leverages advanced technology to create exceptional experiences. Our culture is built on collaboration, continuous learning, and a commitment to excellence. You’ll have the opportunity to work on impactful projects, develop your skills, and grow within a supportive environment that values diverse perspectives and experiences.

In this role, you will take on a key responsibility in liaising between production facilities and logistics partners to assure successful outbound and delivery to customers, contributing to our ongoing efforts to drive business success and enhance customer satisfaction.

We’re looking for passionate individuals who can bring their unique skills and ideas to the table. Even if you don't meet every requirement but believe you’d excel in this role, we’d love to hear from you!

What you’ll do

• Act as the liaison between production facilities and logistics partners to ensure smooth outbound operations and successful customer deliveries
• Track shipments and resolve delivery issues by coordinating with logistics and last-mile partners
• Support end-to-end supply chain operations, from supplier intake to final customer delivery
• Collect and analyze logistics data, including error reports and weekly performance metrics
• Assist in adjusting outbound logistics plans and support forecasting and operational planning
• Work with customer care and internal teams to resolve logistics-related issues and improve service performance

What you’ll bring

• 1+ years of experience in supply chain, logistics, transportation, or manufacturing operations
• Strong analytical and problem-solving skills with a data-driven mindset
• Advanced MS Excel skills and ability to work with operational data
• Highly organized with strong attention to detail and follow-through
  
• Strong communication and collaboration skills across internal and external stakeholders
• Proactive, ownership-driven, and adaptable in a fast-paced environment

What we offer

• Competitive Compensation: Beyond the standard package, we offer perks like Long Service Benefits (anniversary bonus) to recognize and celebrate your dedication
• Wellness & Perks: We prioritize your well-being by offering mental health support, HMO medical coverage, generous leave benefits plus life insurance for both you and your family's peace of mind
• Growth Opportunities: Invest in your personal development with an annual learning & development budget, plus access to the 360 Learning platform
• Dynamic Environment: Join a rapidly growing global Business Process Outsourcing company, where you'll collaborate with a diverse community spanning across multiple continents and cultures
• Work-Life Balance: Enjoy a healthy balance between your professional and personal life, with a supportive environment that prioritizes your well-being and personal time

Are you up for the challenge?

The first step to your new role starts here. Send in your application, along with your salary expectations and preferred start date. Our dedicated team will thoroughly review your details. We are excited to connect with you soon! 

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