Logistics Assistant

About Frontier:

At Frontier, we help companies grow full-time, cross-functional teams abroad. We hire the smartest people, and we place them in the best companies. We have placed over 800 hires across 50 different US based startups and high growth companies.  

Logistics Assistant

Ripple Junction is looking to add a full-time Logistics Assistant to our team. The right person will support our Logistics department through strong attention to detail, a solid work ethic, and a commitment to accuracy. You do not need extensive logistics experience — we’re looking for someone with a positive attitude, strong organizational skills, and the ability to learn quickly and retain information.

This role supports our sales and production teams while gaining hands-on experience in the logistics operations of an incredibly cool pop culture apparel company. The Logistics Assistant will play a key role in ensuring shipments move smoothly and documentation is accurate. You’ll thrive in this role if you enjoy following processes, supporting a team, and looking for ways to improve workflows over time.

Effective communication with sales, production, the distribution center, and third-party shippers will be critical to your success and growth.

A Day in the Life

• Assist in coordinating the movement of goods from suppliers to warehouses, distribution centers, and customers.
• Support the maintenance of customer routing guidelines to ensure shipments follow correct procedures.
• Enter and maintain accurate shipment data in ERP systems and tracking tools.
• Help monitor shipment schedules to confirm pickups are routed, scheduled, and properly documented.
• Create packing lists and carton labels using designated software.
• Navigate customer routing portals and carrier systems (FedEx, UPS, USPS) to support shipment processing.
• Communicate with internal teams and external partners to help resolve shipment questions or discrepancies.
• Assist in identifying and escalating shipment errors or delays to ensure on-time delivery.
• Provide administrative and operational support to the Logistics team as needed.

All responsibilities are essential to the role.

Must Haves

• Previous experience in data entry, administrative support, or customer service.
• Proficiency in Microsoft Office, particularly Excel and Outlook 365.
• Exceptional attention to detail and accuracy.
• Strong organizational and time management skills.
• Ability to manage multiple tasks and adjust priorities as needed.
• Positive attitude with a willingness to learn and grow within the logistics field.

Nice-to-Haves

• Exposure to logistics, shipping, or wholesale distribution.
• Familiarity with ERP systems or logistics software.
• Basic understanding of shipping methods, freight terms, or warehouse operations.

Your Know-How

• Ability to follow written and verbal instructions accurately.
• Strong problem-solving skills and willingness to ask questions when needed.
• Basic understanding (or willingness to learn) how to calculate cube, volume, and weight.
• Clear and professional communication skills.
• Ability to work independently while contributing to a collaborative team environment.
• Process-oriented mindset with an interest in improving efficiency and accuracy.