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Agoda

Localization Specialist, Languages/ Content (Bangkok-based)

Bangkok , Thailand

AI overview

Drive operational excellence in localization by managing translation workflows and automating processes to deliver high-quality content across 38 languages.

About Agoda

At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world.  

 

Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide.

 

No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you’re ready to begin your best journey and help build travel for the world, join us.

Scope:
As a Localization Specialist, you will be the owner of translation technology within our team, ensuring that Agoda’s products and communications are efficiently and accurately localized into 38 languages. You will manage and optimize translation workflows, implement automation, and leverage the latest machine translation and large language model (LLM) solutions. Your role will be critical in driving operational excellence, supporting translators, and ensuring the highest quality of localized content through data-driven analysis and continuous process improvement.

Key Responsibilities:

  • Own and manage translation technology, including CAT tools, translation management system, and related integrations.
  • Operate and optimize translation workflows, ensuring efficiency, scalability, and quality.
  • Implement and maintain automation solutions to streamline localization processes.
  • Evaluate, deploy, and support the latest machine translation and LLM-based translation solutions.
  • Collaborate with translators, project managers, and  other stakeholders to resolve technical issues and improve localization outcomes.
  • Analyze localization data and KPIs to identify trends, troubleshoot issues, and drive continuous improvement.
  • Develop and maintain localization guidelines, best practices, and technical documentation.
  • Support vendor onboarding and technical integration.
  • Ensure localization processes are reliable, and aligned with industry standards.

What You’ll Need to Succeed:

  • Strong analytical skills and a data-driven approach to problem-solving.
  • Experience operating translation workflows and managing localization technology.
  • Hands-on experience with automation in localization, including scripting or workflow automation tools.
  • Familiarity with machine translation engines, LLM-based translation solutions, and CAT tools.
  • Ability to troubleshoot technical issues and communicate solutions to both technical and non-technical stakeholders.
  • Experience in a global, fast-paced environment, ideally in e-commerce or technology.
  • Excellent organizational and communication skills.
  • Fluency in English required; additional language skills are a plus.

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Discover more about working at Agoda

 

Equal Opportunity Employer 

At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.

We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.

Disclaimer

We do not accept any terms or conditions, nor do we recognize any agency’s representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.

Agoda

Agoda.com is an online travel agency and metasearch engine for hotels, vacation rentals, flights, and airport transfer.

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