Local Service Manager - Ambius

An exciting opportunity has become available to join a fast-growing global organisation in a newly created role. Ambius Services, part of the Rentokil Initial Group, is seeking an experienced and motivated Local Service Manager – Installations to lead our indoor plant installation operations across client and commercial sites.

If you’re passionate about plants, health and wellbeing, and enjoy leading high-performing teams, this could be the perfect next step in your career.

Reporting to the Service Delivery Manager, you will be responsible for leading, developing and managing a team of Installers to deliver high-quality, compliant and efficient installations that exceed customer expectations. This is a hands-on leadership role, combining operational delivery, people management and customer engagement.

Key Responsibilities

• Partner with Plantscape Consultants to support bespoke design solutions and deliver successful project installations
• Lead and execute the regional annual operational plan
• Manage stock ordering and onsite igloo operations in line with Plant Health and Hygiene standards
• Coach, mentor and train the Installation team to achieve monthly targets and performance outcomes
• Monitor installation productivity, identify improvement opportunities and drive continuous year-on-year improvement
• Conduct regular quality audits across a defined client portfolio
• Ensure company service standards and compliance requirements are consistently met
• Optimise service efficiency through effective use of tools, systems and technology
• Maintain fleet vehicles to company safety, cleanliness and reliability standards
• Proactively resolve customer issues and build strong, long-term client relationships

To be successful in this role, you will bring:

• A minimum of 2 years’ leadership experience
• Experience in service planning and/or project management
• Previous experience in plant hire, horticulture or a related industry (highly regarded)
• Strong communication, customer service and commercial acumen
• A hands-on leadership style with the ability to lead by example
• Proven experience managing service delivery and resolving customer complaints

What We Offer

• A fantastic opportunity to join a respected global organisation
• A supportive team culture with ongoing development opportunities
• The chance to make a meaningful impact in a growing and innovative business
  
  

The successful candidate will be required to pass pre-employment medical, reference and police checks and be fully vaccinated.

If this sounds like the opportunity you’ve been looking for to take your career to the next level, we’d love to hear from you. Click Apply now and submit your resume today.