General Objectives:
Responsibility for setting up, developing, and maintaining computer networks within the local or global organizations. You’ll offer support to Continental users, who can be central staff, production client users, contractors, suppliers and troubleshoot any problem arise. This may, in some cases, involve designing new networks.
Your aim is to ensure the integrity and efficiently execution of projects related to network infrastructure to provide maximum performance for the stations, machines, and users. Part of the local IT team and part of the regional network organization.
Functions:
- Responsible in the provision and operation of the network environment required to enable communication from/to all devices that exchange data in a location.
- Maximizes network performance by monitoring performance, troubleshooting network problems and outages, scheduling upgrades, and collaborating with network architects on network optimization
- Undertakes data network fault investigations in local and wide area environments using information from multiple sources
- Secures network systems by establishing and enforcing policies, and defining and monitoring access
- Supports and administers firewall environments in line with IT security policy
- Reports network operational status by gathering and prioritizing information and managing projects
- Upgrades data network equipment to the latest stable firmware releases
- Configures routing and switching equipment, hosted IP voice services and firewalls
- Provides support to on-site IT supports and end users during installation
- Provides troubleshooting and fault finding if issues occur upon initial installation
- Provides root-cause-analysis when failures, incidents or problem occurs related to network infrastructure
- Undertakes capacity management and audit of IP addressing and hosted devices within data center
- Liaises with project management teams, level 3 regional engineers and service desk engineers on a regular basis
Education: Licensed BS Electronics Engineer
Professional Experience: At least 3 years experience as technical support or at least 1 year experience as project manager
Certification: CCNA, ITIL v4, PRINCE2 (recommended)
Ready to drive with Continental? Take the first step and fill in the online application.
