Loan Boarding Analyst

Are you looking for an opportunity to bring your unique skills and experiences to a leading commercial loan servicer?

Join Berkadia's loan servicing platform and learn from the best of the best at the largest U.S. non-bank commercial mortgage servicer in the industry. We provide the personal and professional development opportunities you need to impact the commercial real estate industry, build a career that takes the long view, and reach your full potential. Be Your Best Self. Be Berkadia.

The Loan Boarding Analyst plays a crucial role in the loan servicing process, acting as a key liaison between internal teams and external clients. This position involves ensuring the accurate and efficient onboarding of new loans and portfolio transfers into the Servicing system. The analyst is responsible for maintaining high standards of data integrity and compliance with industry regulations. Collaboration with various departments and continuous engagement in professional development activities are essential aspects of the role. 

We are committed to growing your career, so in this role you will:

• Train/develop team members to improve performance and knowledge within the department.   

• Oversee and respond to email correspondence received in the New Loan Boarding and Acquisitions/Conversions mailboxes and ensure responses are managed according to the internal SLA.   

• Intake, review and interpret all post-closing loan packages from internal and external clients for all loan product types, ensuring that all loan packages are complete and follow up with lending positions or third-party originators on exceptions.   

• Prepare e-forms to process escrow/reserve funds on newly boarded loans.   

• Complete automated and manual Welcome Letters (including the calculation and verification of the loan payment details), as needed.  

• For more complex loan types (i.e., SASB) ability to add/change applicable loan data and coding in the McCracken servicing system to reflect the terms of a structure finance transaction.  

• Support incoming and outgoing loan transfers, including coordination with all parties, document and data management and all other critical steps. For acquisitions, coordinate data mapping and uploads as well as reconciliation of and application of funds.   

• Interact with investor clients, master servicers, title companies, attorneys, loan officers, internal closing teams, servicing operational teams, as needed, and notify client relations and loan administration of time sensitive/critical issues.  

• Assist with the coordination of any corrected specially serviced CMBS, Agency and third-party loan modifications.  

• Identify and reconcile any funds remaining in the new loan boarding bank account greater than thirty (30) days.  

• Participate in the review of new products and ensure proper coding when analyzing loans for upload to the McCracken system and notify Client Relations.    

• Participate in continuous departmental process improvement and innovation projects timely and efficiently.   

• Under special circumstances, ability to manually board a loan from the loan closing package.    

• Other duties as assigned. 

We are passionate about your growth, so to achieve success in this role you should have: 

• Experience in the full loan boarding life cycle and comprehension of legal documentation, especially related to commercial loans. 

• Strong written and verbal communication skills for effective message delivery. 

• Excellent organizational, time management, and critical thinking skills to prioritize tasks and resolve issues efficiently. 

• Keen attention to detail and a results-oriented approach, with proficiency in Microsoft Office Suite; experience with McCracken Strategy and IBM Cognos. 

We believe People Matter, so we offer benefits that go beyond:

• Monthly paid volunteer hours and donation matching to benefit our communities 
• Employee Resource Groups that help you grow with us
• Fertility and family planning services  
• Up to 12-weeks of fully paid parental leave   
• Mental health care, including free counseling sessions:  
• We'll help you fund your learning journey with generous tuition reimbursement 
• Pet insurance discounts 
• And more! 

Be Your Best Self. Be Berkadia. 

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