Live Casino Coordinator

TLDR

Support daily Live Casino operations by managing game releases, monitoring player experiences, and collaborating with stakeholders to enhance engagement and product quality.

ABOUT THE ROLE

 

The Live Casino Coordinator plays a key supporting role within the Live Casino team, ensuring the smooth execution of daily operational tasks and maintaining the quality and consistency of the Live Casino product across all brands and markets.

This role focuses on delivering day-to-day activities, managing game and provider releases, monitoring the on-site experience, and supporting the wider team in ensuring Live Casino remains a leading, high-performing product.

Working closely with internal stakeholders and external suppliers, the Coordinator helps deliver updates, campaigns, and improvements that enhance the player experience and drive engagement.

 

 

YOU WILL BE RESPONSIBLE FOR:

 

    Execute daily Live Casino operational tasks, ensuring timely and accurate delivery across all brands.

   Manage the end-to-end process for new game and provider releases, from asset requests and configuration to testing and go-live.

   Monitor key player experience flows, identifying and reporting any technical or visual issues and following up to resolution.

   Track Live Casino visibility across banners, promotions, and game positioning to ensure consistent representation.

   Support the preparation and delivery of Live Casino campaigns, events, and promotional activities.

   Conduct regular competitor analysis to benchmark Live Casino offerings, features, and presentation.

   Assist internal stakeholders (e.g. Product, Marketing, Retention, CRM, and Customer Support) with Live Casino-related requests and queries.

   Support the implementation of product improvements and enhancements, ensuring alignment with operational readiness.

   Maintain strong communication with suppliers and internal teams to coordinate tasks, updates, and incident resolution.

   Stay informed about industry trends, product innovations, and competitor developments.

   Execute additional Live Casino-related tasks as required to support team objectives and ensure smooth operations.


OUR SUCCESSFUL CANDIDATE WILL HAVE THE FOLLOWING:

ESSENTIAL SKILLS

   Experience in an operational or coordination-based role within iGaming.

    Familiarity with Live Casino or online Casino products and providers.

   Experience managing operational tasks or supporting project delivery.

   Demonstrated ability to work collaboratively with multiple stakeholders and follow through on tasks.

NICE TO HAVES

   Interest in Live Casino, player behaviour, and the wider gaming industry.
   Exposure to CMS or back-office systems for content updates or game configuration.

WHO WE ARE

 

At the core of LeoVegas Group is Team Leo. Our culture is our foundation and is what enables us to innovate, build, and lead as we trailblaze our way through the igaming industry. We’re a team of over 2000 innovators, initiators, and groundbreakers working in a fast-paced and agile environment across 19 offices worldwide.

 

BENEFITS

 

    Hybrid work policy

    4 weeks of Workation (T&C apply)

    Well-being allowance to support your active lifestyle

    Private health insurance

    Discounts across a range of retailers, gyms, bars & restaurants

    We offer an employee assistance program that can provide help and guidance during challenging moments.

 

JOIN US!

In our pride, we empower our teammates to find their roar and run with their wildest ideas. We don’t wait for things to happen; we pounce and make it happen!

Would you be a good fit for the Leo Pride - give us a roar!

 

**As our company working language is English, we’d like to see your CV in English, please**

Benefits

Flexible Work Hours

Hybrid work policy

Health Insurance

Private health insurance

Employee assistance program

We offer an employee assistance program that can provide help and guidance during challenging moments.

Wellness Stipend

Well-being allowance to support your active lifestyle

LeoVegas Group is a leading innovator in the igaming industry, creating engaging and cutting-edge gaming experiences. We serve a global audience with a robust portfolio of online casino and sports betting products, backed by a team of over 2000 dedicated professionals harnessing agility and creativity across 19 locations. Our commitment to pioneering solutions sets us apart as a front-runner in this dynamic marketplace.

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