As a trusted global transformation partner, Welocalize accelerates the global business journey by enabling brands and companies to reach, engage, and grow international audiences. Welocalize delivers multilingual content transformation services in translation, localization, and adaptation for over 250 languages with a growing network of over 400,000 in-country linguistic resources. Driving innovation in language services, Welocalize delivers high-quality training data transformation solutions for NLP-enabled machine learning by blending technology and human intelligence to collect, annotate, and evaluate all content types. Our team works across locations in North America, Europe, and Asia serving our global clients in the markets that matter to them. www.welocalize.com
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Main Purpose
The Life Sciences Project Manager is responsible for assisting with the successful planning, execution, tracking, delivery and closure of client projects. The Project Manager will help understand client requirements and help engage the global team in the fulfillment of these requirements, crafting client solutions based on Welocalize Four Pillars of Customer Service, Quality, Innovation and Global Teamwork.
The ideal candidate is a driven but steady individual, capable of building relationships across the entire project team, with the flexibility and energy to thrive in a dynamic environment.
Availability to work a night shift (2:00 PM – 10:00 PM Greek time) is required.
Main Tasks
Project planning, scoping, requirements gathering and validation with clients
Identifying and working with the relevant clients and internal stakeholders to plan and resource projects appropriately in terms of quality, cost, and schedule requirements
Risk analysis and contingency planning (plan-do-check-act cycle)
Leading our internal and external teams to successful execution and delivery of client projects
Creating schedule and monitoring timeliness of delivery
Managing the budget and controlling project costs
Establishing and nurturing relationships with the customers, internal teams and external suppliers
Overseeing project activities and ensuring resolution to any problems that may arise (corrective and preventive action)
Actively seeking ways to optimize delivery, client satisfaction, quality and profitability
Reporting, both in written and verbal form, to internal and external stakeholders regarding Project scope, financials, progress and status, formally and on an ad-hoc basis as required
Ensuring finance systems are accurate and kept up to date
Process documentation and knowledge management
Ensuring profit of project is maintained through the management of margins
Measures of Success
Delivery of services in line with core KPIs for project management, which include but are not limited to:
Client satisfaction;
On-time delivery;
Cost control and profitability;
Revenue throughput;
Client growth.
Other Relevant Skills
Keen interest in localization technology, competitive landscape and emerging trends.
Energy and a positive attitude with excellent interpersonal skills.
Excellent Written and verbal communication skills.
Strong organizational and problem-solving skills.
Ability to manage multiple priorities in a time-sensitive and deadline-driven work environment.
Education Level
Bachelor’s degree (B.A.) from a college or university in related filed.
2 years of experience in the localization industry is required.
Experience
Proven project management experience in a fast-paced, client-centric environment, ideally in the translation or localization industry
Knowledge of the translation industry and a keen interest in its technology, process, competitive landscape and emerging trends
Demonstrated success at managing large accounts and/or projects
Curiosity and creativity to question existing processes and approaches and innovate new ones
Proven experience in development of processes and ideas
Experience in financial management and budget to actual management
Customer relationship management and business development skills to drive organic growth
Must be available to travel for work related commitments
Other Relevant Skills
Energy and a positive attitude with excellent interpersonal skills
The ability to lead large, diverse, virtual teams
Excellent written and verbal communication skills
Strong organizational and problem-solving skills
Effective presentation skills
Ability to build and maintain strong client relationships
Ability to manage multiple priorities in a time-sensitive and deadline-driven work environment
Ability to cope with high pressure caused by one or more project management elements such as quality, turnaround time, resource or budget constraint
Attention to detail
Ability to learn and master quickly the technology, tools and processes required by the account
The ability to train a Project Coordinator on projects/processes
