L&G Mortgage Club- Key Relationship Manager

We’re recruiting for a Key Relationship Manager to play a pivotal role in shaping the success of our Mortgage Club.

You’ll manage relationships with some of the most influential firms in the UK mortgage market, helping them grow their businesses while driving adoption of our products and technology. This is a fantastic opportunity for an experienced relationship manager to make an impact in a dynamic, respected organisation.

We’re offering a competitive base salary, car allowance and fantastic benefits.

What you'll be doing:

• Managing a designated portfolio of 20–25 key partner relationships across national networks and firms
• Building trusted senior relationships and leading industry conversations on figures, market trends and analysis
• Tailoring support to each account from strategic discussions with top networks to hands‑on growth and enablement
• Identifying and onboarding new key accounts to expand our footprint where appropriate
• Planning and attending partner events and workshops typically monthly and representing L&G at industry touchpoints
• Collaborating with lender and distribution colleagues to deliver joined‑up commercial and tech solutions
• Travelling two to three days per week to key accounts or industry events

Who we're looking for:

• Proven account or relationship management experience within the mortgage sector
• Credibility with major networks and broker firms, ideally with existing relationships or familiarity with their submission routes
• Strong commercial acumen with a track record in retention, growth and contract negotiation
• Confidence discussing market performance, MI, competitor activity and technology adoption with senior stakeholders
• Flexibility and autonomy to manage a varied diary, combine home working with regular face‑to‑face meetings and events
• Excellent communication and presentation skills, able to switch between strategic and practical conversations
• Comfortable promoting and supporting tech propositions (e.g., Ignite) and learning as the landscape evolves
• Ideally CeMAP or CII qualified (or willingness to work towards)

Whatever your role, we reward performance and behaviour with a package that looks after all the things that are important to you. Here are some of the benefits we offer:

• The opportunity to participate in our annual, performance -related bonus plan and valuable share schemes
• Generous pension contribution
• Life assurance
• Healthcare Plan (permanent employees only)
• At least 25 days holiday, plus public holidays, 26 days after 2 years’ service. There’s also the option to buy and sell holiday
• Competitive family leave
• Participate in our electric car scheme, which offers employees the option to hire a brand-new electric car through tax efficient salary sacrifice (permanent employees only)
• There are the many discounts we offer – both for our own products and at a range of high street stores and online
• In 2023, some of our workspaces were redesigned. Our offices are great spaces to connect and collaborate and have your wellbeing at the heart 

At L&G, we believe it's possible to generate positive returns today while helping to build a better future for all. 

If you join us, you’ll be part of a welcoming, inclusive culture, with opportunities to collaborate with people of diverse backgrounds, views, and experiences. Guided by leaders with integrity who care about your future and wellbeing. Empowered through initiatives which support people to develop their careers and excel.

We care passionately about outcomes rather than attendance and are therefore open to discussing all kinds of flexible working options including part-time, term-time and job shares. Although some roles have limited flexibility due to customer demand, we accommodate requests when we can. 

It doesn’t matter if you don’t meet every single criterion in this advert. Instead, think about what you excel at and what else you can bring in terms of strengths, potential and connection to our purpose.