Legal Support (Leadership)

Are you interested in working for a supportive company that is an innovator in its field? Do you enjoy solving challenging problems? Are you a determined self-starter and strong decision maker? Do you have a lifelong love of learning? Do you prefer working on a team?

Joining our team is a great opportunity to take your career and talent to the next level, while working for a company that is committed to helping others within the local community. We are dedicated to being different from other companies, and show this in our employee focus, unique culture, and commitment to creating good for our customers and each other.

We appreciate the people we work with and want to provide our people with the resources and flexibility they need to succeed. Spectrum Association Management can offer you:

• Inhouse education, including continued personal development, to expand your knowledge and personal brand

• The freedom to work autonomously

• A friendly and welcoming culture, with activities you can participate in with others, drawings, and fun contests

• A strong team environment whether in the office or working remotely.

We do NOT require experience in our industry, but we do require legal, and team lead experience. We have a comprehensive training and mentorship program to learn our industry.

We believe a vibrant culture is based on trust. We are looking for positive and motivated humans that can help us reimagining a vibrant work environment, focused on support, career development, fun, autonomy, and strong human connections among colleagues.

We do not hire employees… We hire work family.

Job summary

The position is a front-line working, mentoring, training, and supervising role. You are working with a team of 5 or less employees and assisting the team reaching success while ensuring quality production. The Legal Support reports to the Manager of Legal Services. The Legal Support role supports a Team of Legal Specialists that are focused on property code, accounts receivable process, working with attorneys and clients. Typical background would be a leader in law, para-legal admin, accounts receivable, or from the collections industry. The Legal Support will manage a team, manage attorney portfolios, various administrative tasks, and works closely with attorneys and the Manager of Legal Services on various legal matters. This role is especially well suited for someone enjoying mentoring while also being heavily engaged in the day-to-day work.

The day to day will consists of the following, but not limited to:

• Managing attorney portfolios

• Responding to and meeting with client and customer inquiries

• Drafting general business correspondence related to legal matters

• Review and interpretation of documents

• Process files and research

• Posting invoices, checks, and ticket management

• Educating employees and homeowners

• Managing metric spreadsheet

• Assist with training and developing of employees on the team

• Actively engage in production and ensure monthly goals are met

• Answer questions on technical legal tasks and escalated legal issues

• Execute projects as assigned by the Manager of Legal Services and Senior Leadership

What will the Expectations of this Role be?

• This position requires strong attention to detail and analytical/auditing skills.

• Must be able to troubleshoot, solve problems, work independently while adhering to strict deadlines, and work at a fast pace for a long period of time while maintaining accuracy.

• Must also be detail oriented, take pride in producing great work, possess a positive attitude, and enjoy working in a collaborative team environment.

• Must have accurate alpha numeric data entry skills.

• Proficient computer skills including Excel and Word

• Must have the ability to provide exceptional customer service to our homeowners and vendors over the phone while communicating in a professional and helpful manner.

• Must have clear and concise written communication.

• Must have an understanding of account reconciliation.