Learning Support Manager (APAC)

Equal Access to High-Quality Education Moves Our World Forward

Meet Cadmus!

At Cadmus, we're working toward 1 billion students with access to high-quality education by 2050. We're a global edtech company built specifically for higher education, and we partner with universities across APAC, the UK, and EMEA to make assessment and learning work better for educators and students.

Cadmus is in 50+ countries now. We're growing the team in APAC, and we're looking for a Learning Support Manager to work directly with academics on what actually matters: designing assessments students want to do, and teaching well in an AI era.

Requirements

The role

You'll report to the Director of Learning and spend most of your time in the thick of it with academics: running workshops, consulting on assessment redesign, and supporting teachers through pilot and enterprise rollouts.

This role is for someone who loves the craft of teaching and loves working with other teachers. You're pedagogy-first, AI-literate, and you can hold your own in a room full of academics.

You'll:

• Run workshops, webinars, and training sessions that academics actually want to come to
• Build trust with current and prospective teacher users in one-on-ones and group settings, both in-person and online
• Consult on assessment design: scaffolded, pedagogically sound briefs that help students do their best thinking
• Handle inbound support for teachers and students (fast, clear, warm)
• Manage multiple pilot and enterprise implementation projects from kickoff to go-live

What we're looking for

• A bachelor's degree
• 5+ years building and running learning experiences for adult learners (teacher, trainer, tutor, learning designer, or similar)
• Solid grounding in pedagogy, especially around assessment design and academic integrity
• Experience supporting users of a product, software or otherwise
• A track record of managing complex projects to completion, both solo and in a team
• A warm, confident presence in front of a room and one-on-one
• Strong writing: you can draft a clear email, training agenda, or facilitator guide

What makes you a great fit

• You care about the craft of teaching and think deeply about assessment
• You can win people over quickly, especially skeptical academics
• You're organised, disciplined, and juggle multiple stakeholders without dropping things
• You're detail-oriented when it counts, and you love solving problems for users
• You're curious about how AI is changing higher education, and you want to be in the middle of figuring it out

Benefits

• A remote-friendly, flexible working culture; where you can work from any global location.
• Learning allowances; because we don’t just have words on a website, we genuinely do what we say and provide educational opportunities to all (including the Cadmus team).
• A diverse and inclusive workplace where there are no barriers to anyone succeeding.
• A surrounding team of mission-driven individuals who genuinely love what they do.
• Mentoring and succession planning for your career.

Cadmus is a remote-friendly company, and this role is open to candidates in Australia

Hiring Process

Please apply online with your resume, and instead of a cover letter, we would love you to answer a few questions. Our interview process consists of a video interview, a hiring manager interview, a homework task and a panel interview. These will be completed online (via Zoom).

While we review your application, get to know us by visiting cadmus.io/careers (complete our values quiz!) and following our social channels (Linkedin, Facebook and Twitter).

Inclusivity at Cadmus

At Cadmus, we hire great people from a wide variety of backgrounds because it makes our company stronger. We never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, marital, or disability status. If you share our values and our enthusiasm for education, you will find a home at Cadmus. If you need assistance or accommodations made due to a disability, please let us know.