Learning Experience Designer

Role Description and Mission:

As a Learning Experience Designer on the Corporate Learning & Development team, you will champion the creation of innovative, engaging, and high-impact learning solutions that drive Agero’s business strategy forward. You’ll serve as a strategic partner to our L&D team, People Business Partners, and business leaders – translating organizational goals into immersive learning experiences.

Your focus will be on shaping non-technical skills and behaviors through modern, blended solutions across a variety of modalities (virtual instructor-led, self-directed, on-the-job, etc.). This role offers high visibility across all levels of the organization, giving you the platform to combine instructional expertise and strategic program management with emerging technologies – including AI – to build next-generation solutions.

Key Outcomes: 

• Design and launch end-to-end learning experiences for an enterprise audience, partnering with stakeholders on the People team and SMEs throughout the business.
• Develop a variety of learning offerings: eLearnings, in-person and virtual instructor-led workshops, videos, AI-enabled practice scenarios, and other on-demand resources.
• Leverage AI tools to create personalized learning experiences, accelerate development, and enhance learner engagement.
• Enable seamless learning in the flow of work via leading edge program design, AI-enabled resources (i.e. NotebookLM), and creative integrations (i.e. Slack, LMS, project management tools).
• Be a creative asset for the L&D team, contributing design expertise to new and existing L&D programs and assets.
• Work collaboratively with subject matter experts and key stakeholders to conduct needs analysis and develop learning objectives
• Use performance, engagement and other data sources to prioritize work and drive continuous improvements

Skills, Education and Experience:

Skills

• Excellent written and verbal communication skills. 
• Strong grasp of adult learning theory with knowledge of leading edge practices in organizational learning. 
• Proficient in the use of Google Workspace, Zoom, Slack, Canva, Camtasia or other video editing software, Articulate, and AI-powered course/content authoring tools.
• Demonstrated ability to apply UX/UI principles to create intuitive learner journeys. 
• Must be able to manage multiple creative workstreams simultaneously. 
• Strong visual storytelling and design skills; portfolio of relevant sample content required at application. 

Education

• Bachelor’s Degree
• Formal training in instructional design, adult learning theory, organizational development, or relevant specialized certifications as a plus.

Experience

• 5+ years of experience in a fast-paced technology or high-growth corporate environment with a proven track record of delivering high-impact learning programs.
• A diverse portfolio of high-production assets: eLearning, video, AI-enabled simulation, and instructor-led experiences.
• Demonstrated ability to design, build, launch, and scale learning opportunities.
• Experience measuring impact and iterating on programs based on data.
• Blended learning and on the job learning application is strongly preferred.
• Experience driving the adoption of new behaviors and tools across a distributed or hybrid workforce.

Hiring In:

• United States: Massachusetts, New Hampshire 

**This role requires being onsite in our Medford, MA HQ one day per week (Wednesdays). We offer free garage parking and are also accessible by the MBTA.

The anticipated closing date to submit applications for this role is April 27, 2026. Join our Greenhouse Candidate Portal to track your application status and receive instant alerts for future openings.