Learning & Development apprentice

Our mission? Creating the freedom for SMEs to succeed in business and beyond, by delivering Europe’s leading finance workspace. We combine business-class tools (seamless invoicing, spend management, and pre-accounting) with unwaveringly attentive 24/7 support, designed to help businesses breeze through all things finance. Our journey: Founded by Alexandre and Steve in July 2017, Qonto has rapidly gained trust, serving over 600,000 customers. Thanks to our wonderful team of 1,600+ Qontoers, we also made it to the LinkedIn Top Companies French ranking! Our values: Customer focus | Prioritize customers in everything you do Ownership | Own your part, get things done Teamwork | Make (team)work easy Mastery | Continuously raise the bar Integrity | Always do what’s right, and respect people Our beliefs: At Qonto, we're committed to fostering a welcoming environment where everyone can thrive. We prioritize evaluating applicants based solely on skills and potential, ensuring diversity with 55% international team members, 44% women, and 20% parents. Join us in building a workplace that celebrates diversity and individuality. Discover the steps we took to create a discrimination-free hiring process. As a Learning & Development Coordinator Apprentice, you will join the Talent and Culture team, and more specifically the Learning & Development (L&D) Team that is responsible for building a fast-growing team that supports Qonto's ambition! You will work directly under Olivia's supervision and you'll be pivotal in optimising our training programs and community engagement initiatives, directly contributing to our overarching goal of empowering every team member's growth. 👩‍💻👨‍💻 As a Learning & Development Apprentice, you will • Monitor and increase the utilisation rates of the language learning platform Busuu, fostering a vibrant learning community. • Serve as a primary point of contact for L&D inquiries, providing prompt and reliable support to all teams. • Manage training cohorts, ensuring high engagement and seamless logistics. • Collaborate closely with stakeholders across various departments and externals to ensure a smooth flow of training. 🤝 About your future Manager Your manager will be Olivia, and she will be guiding you in your role and ensure you feel at ease at Qonto. Olivia joined Qonto in January 2022 after having worked in general HR, L&D, recruitment, and project management in a luxury retail brand. She is Qonto’s Knowledge and Learning Lead. Apart from her HR experience, Olivia also brings a lot of value to Qonto thanks to a variety of different experiences, from events to teaching. In your team will also be Inès and Camille, who will also guide and mentor you during your apprenticeship at Qonto. 🤔 What you can expect • Work in a fast-paced and scaling environment; • Work in an international company, with 70+ nationalities spread in 5 European countries; • An exciting job combining pedagogical thinking & development support and project monitoring & development; • A highly transversal job, where you will learn a lot from many departments. 🏅 About You • Rigorous and organised: You have well-honed organizational skills, with the capability of thinking ahead • Dynamic: You are a fast learner and like to solve any problem that pops up • Communication: You have strong interpersonal and communication skills, both oral and written • Experience: You were involved in on hands costumer focused job such as: a volunteering project, a student association or completed an internship that included project management; • Teamwork: You can build strong relationships with various stakeholders based on confidentiality and trust; • Languages: You are fluent in English and French • Education: You are pursuing a degree in HR, marketing, events... or something related to costumer focus. At Qonto we understand that true diversity isn't just about ticking boxes on a hiring checklist. Apply regardless of the boxes you tick! Who knows? You may have the missing piece of the puzzle we've been searching for all along.