loanDepot
Leader, In-Market Retail Marketing
TLDR
Lead the ideation and implementation of innovative marketing campaigns while managing team quality assurance and driving continuous process improvements.
Position Summary:
Responsible for delivering exceptional service to In-Market Retail and JV originators and facilitating the creation of compelling marketing campaigns and materials that differentiate our company, products and originators. Acts as a team leader and point of escalation and resolution for both the In-Market Retail and JV marketing teams and field employees; also serves as a point of ingestion for new requests and as quality assurance for about-to-be delivered materials. This position ensures the performance of all duties in accordance with the company’s policies and procedures, all U.S. state and federal laws and regulations, wherein the company operates.
Responsibilities:
- Facilitates the ideation, creation and delivery of comprehensive marketing campaigns and materials for loanDepot’s In-Market Retail and JV sales force. Partners closely with stakeholders, fostering strong relationships, and collects input ensuring cohesiveness and alignment of campaign.
- Oversees departmental quality assurance, ensuring all projects and work products are accurate and delivered on time. Provides constructive feedback on timeliness and quality of work to team members, ensuring high standards in all outputs.
- Acts as point of escalation and resolution for respective channels – In Market Retail and JV sales force – as it relates to marketing needs.
- Ingests marketing job requests, ensuring they are adequately documented, tracked and delivered. Manages multiple projects simultaneously, prioritizes tasks to meet deadlines, provides guidance and assistance to other team members. Communicates timelines clearly, addressing any delays proactively.
- Manages individual project budgets as needed. Adheres to allocated budgets, ensuring efficient allocation of resources to maximize return.
- Ensures brand consistency by maintaining and enforcing brand guidelines as well as reviewing with leadership in a timely manner.
- Working understanding of marketing vendors, tools, and systems and provides administrative support where necessary.
- Assists with the setup and launch of new Joint Venture partnerships.
- Supports recruiting and training initiatives as needed. May develop content and/or provide professional support and guidance to team members in areas of departmental workflows, systems, work products and how teams partner together.
- Partners with the Compliance department as needed on audits, examinations, and material review; responsible for collaborating with the Compliance, Risk and Legal teams to pull and deliver materials in a timely fashion.
- Identifies areas for improvement in departmental processes, workflows, and tools to drive team efficiency.
- Performs other duties and projects assigned.
Requirements
- Bachelor’s Degree in public relations, communications, marketing, or equivalent preferred, or minimum of six (6) + years’ experience working in a similar field (ex: account management).
- Minimum two (2) + years of team leadership experience preferred.
- Experience in the Mortgage industry strongly preferred.
Why work for #teamloanDepot:
- Aggressive compensation package based on experience and skill set.
- Inclusive, diverse, and collaborative culture where people from all backgrounds can thrive.
- Work with other passionate, purposeful, and customer-centric people.
- Extensive internal growth and professional development opportunities including tuition reimbursement.
- Comprehensive benefits package including Medical/Dental/Vision.
- Wellness program to support both mental and physical health.
- Generous paid time off for both exempt and non-exempt positions.
About loanDepot:
loanDepot (NYSE: LDI) is a digital commerce company committed to serving its customers throughout the home ownership journey. Since its launch in 2010, loanDepot has revolutionized the mortgage industry with a digital-first approach that makes it easier, faster, and less stressful to purchase or refinance a home. Today, loanDepot enables customers to achieve the American dream of homeownership through a broad suite of lending and real estate services that simplify one of life's most complex transactions. With headquarters in Southern California and offices nationwide, loanDepot is committed to serving the communities in which its team lives and works through a variety of local, regional, and national philanthropic efforts.
Base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay for this role is between $79,000 and $139,500. Your base pay will depend on multiple individualized factors, including your job-related knowledge/skills, qualifications, experience, and market location.
We are an equal opportunity employer and value diversity in our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Benefits
Education Stipend
Extensive internal growth and professional development opportunities including tuition reimbursement.
Health Insurance
Comprehensive benefits package including Medical/Dental/Vision.
Paid Time Off
Generous paid time off for both exempt and non-exempt positions.
Remote-Friendly
Remote, United States
Wellness Stipend
Wellness program to support both mental and physical health.
loanDepot is a digital commerce company focused on simplifying the home ownership journey through a digital-first approach. It provides a comprehensive suite of lending and real estate services, making the process of purchasing or refinancing a home faster and less stressful for customers.