Lead, Supply Operations (Bangkok-based, relocation provided)

Get to Know our Team:  

Supply Operations team creates and supports processes, product & tooling to enable commercial growth through innovations and technical platforms. They are analytical, results-driven and believe in leveraging data to inform and design the extranet & automations that enhance partner experience. 

In this role of Supply Operations Lead, you will be responsible for improving operational efficiency of Supply organization globally through regular engagements with markets, thorough data analysis and driving implementation of actionable recommendations. The Supply Operations Lead will work on high-stakes projects - critical operational topics of interest to management of Agoda Supply. 

In This Role, You’ll Get To: 

• Identify problems and opportunities to increase operational efficiency of Agoda Supply. 
• Lead end-to-end workstreams or a project, with a primary focus on driving actionable, measurable outcomes for Supply at Agoda. 
• Work on Gen AI related topics, including building new tools, measuring their efficiency and rolling out those across markets globally  
• Collaborate closely with Regional and HQ teams to design, implement, and roll out solutions, while supporting testing and analyzing results. 
• Analyze data to provide actionable insights, enabling stakeholders to make informed business decisions. 

What You’ll Need to Succeed 

• Problem Solving & Solution Designing: Expertise in identifying complex challenges, analyzing root causes, and designing innovative, data-driven solutions that align with business goals. 
• Project Management Expertise: Ability to independently lead mid-large scale global projects ranging of various complexity while ensuring timely delivery and quality outcomes. 
• Data & Analytical Skills: Can utilize data skills to interpret complex datasets, transforming them into actionable insights which can help stakeholders make better informed decisions, ensuring better experience for our partners. An understanding of SQL and data visualization tools like Superset and/or Tableau is preferred. 
• Strong Communication Skills: Is proactive in relaying information to stakeholders. Capable of conveying complex information clearly and effectively to a diverse audience. Comfortable with both written and verbal communication. 
• Stakeholder Management: Proven ability to manage relationships with stakeholders across different levels and locations. Ability to understand and manage expectations and requirements effectively. 
• Proactive and Fast-Paced: Ability to operate in a dynamic environment, responding quickly to changes and challenges, and driving initiatives forward. Can prioritize and work on multiple tasks simultaneously. 
• Ownership Mentality: A self-starter who takes full ownership of their domain, ensuring that issues are not just identified but also resolved. 

#Supply #Operations #Agoda #Bangkok