At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit careers.klaviyo.com to see how we empower creators to own their own destiny.
At Klaviyo, our sales team prides itself on being experts in marketing and product. While most companies hire pre-sales Solutions Architects to give demos, fill out questionnaires, and explain product configurations, that bores us. As a pre-sales Solutions Architect working on the mid-market and enterprise segment, you will be responsible for facilitating deep, long-term relationships with our Prospects, Clients, and Partners to help strengthen our position as the market leader in B2C CRM.
We are opening our Munich office to support our development in Germany - this is a unique opportunity to join the founding team during our international growth phase.
What do we do as Solutions Architects? We work directly with our potential and existing clients to create technical champions and help envision the use and integration of Klaviyo into our clients' and prospects' technology stacks. We dive deep, adopt a consultant-first mindset, and develop solutions that ensure the long-term success of our clients. We use these engagements as an opportunity to learn, prototype, and bring meaningful improvements to the Klaviyo experience. We seek out interesting problems and aim for scalable, reusable solutions.
Here are some examples of what our team has recently built as part of their engagements:
If you are a builder who is passionate about technical success and prototyping new solutions, while influencing strategic sales, this role could be for you. In return, you'll have the opportunity to be part of an extremely high-performing and strategically important team that works at the exciting intersection of engineering, sales, and customer engagement.
We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on April 3, 2025.
Please see the independent bias audit report covering our use of Covey here
Our salary range reflects the cost of labour in the country where the job post is advertised. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.
In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.
Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.
Get to Know Klaviyo
We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.
AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.
By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our Guidelines for using AI in the Klaviyo interview Process. For more information about how we process your personal data, see our Job Applicant Privacy Notice.
Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.
Klaviyo offers intelligent email marketing, SMS, and automation services for ecommerce businesses, empowering brands to personalize customer interactions and drive growth.
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Understand the required skills and qualifications, anticipate the questions you may be asked, and study well-prepared answers using our sample responses.
Solution Architect Q&A's