Lead Software QA, Makro Head Office

AI overview

Drive QA strategy and oversee the automation of testing processes for complex software solutions while mentoring and leading a team of QA professionals.

Responsibilities

  • Drive QA strategy, test planning, and execution for complex software solutions across multiple platforms.
  • Lead the design, development, and maintenance of automated test scripts using Robot Framework, and other relevant tools.
  • Write and review scalable test automation code in Python, JavaScript, and TypeScript.
  • Coordinate with cross-functional teams (developers, product owners, business analysts) to define test scope, clarify requirements, and ensure quality objectives are met.
  • Oversee and execute manual functional, integration, regression, and API testing (e.g., using Postman) across web applications, Oracle-based platforms (e.g., RMS), batch processes, and low-code platforms, while driving the transition toward test automation.
  • Define and continuously improve automation frameworks, CI/CD test integration, and test reporting processes.
  • Evaluate and enhance current QA processes to increase coverage, efficiency, and effectiveness.
  • Track and manage defects, ensuring proper resolution and root cause analysis.
  • Lead and mentor QA team members, providing technical guidance, code reviews, and skill development.
  • Champion quality practices through shift-left testing, early involvement in requirement reviews, and risk-based test design.
  • Communicate testing status, risks, and results clearly to stakeholders at all levels.
  • Contribute to team-wide process improvements and collaborate in Agile ceremonies.

Requirements

  • 7+ years of QA experience, including significant time in a QA leadership or senior automation role.
  • Proficient in Robot Framework for automation testing; experience with Cypress or Playwright is a plus.
  • Intermediate to advanced programming skills in Python, JavaScript, and TypeScript.
  • Solid experience testing web applications and APIs. Experience with Oracle-based systems, batch jobs, and low-code platforms is a plus.
  • Experience integrating tests into CI/CD pipelines (e.g., Jenkins, Gitlab CI, GitHub Actions).
  • Hands-on experience with SQL and querying relational databases such as MySQL or PostgreSQL.
  • Strong analytical and problem-solving skills with a high attention to detail.
  • Excellent communication and collaboration skills across cross-functional teams.
  • Proven ability to lead, mentor, and coach QA team members.
  • Self-motivated, proactive, and able to handle pressure in fast-paced environments.
  • Good command of English, both written and spoken.

MakroPRO is an exciting new digital venture by the iconic Makro. Our proud purpose is to build a technology platform that will help make business possible for restaurant owners, hotels, and independent retailers, and open the door for sellers by bringing together the best talent to transform the B2B marketplace ecosystem in Southeast Asia Curious. Growth-mindset. User-obsessed. We search for talented people who each bring unique skills and behaviours that will help us build Southeast Asia’s next unicorn. Whether you’re in tech, marketing, finance or client/seller-facing roles, our people bring relentless passion, fast learning and a culture of innovation to every dimension of their work. Every member of our team is open to new perspectives, willing to navigate uncertainty and brings humility and radical candour to the table at all times We are bold, energetic, and thoughtful – grounded in our purpose and family culture, while driven by our passion for digital innovation. Our company is 70% technology, 20% retail, 10% logistics, and 100% heart. Every day, we use leading-edge technologies to understand and help food retailers, hotels, restaurants, caterers, and other businesses big and small navigate supply chain complexities and achieve their goals But the best technology needs to be driven by passionate talent. Aspiring professionals who share our belief in collaboration, diversity, and excellence – those willing to think big, redefine what’s possible, and put customers at the center of their work In return, our commitment to you is to offer a workplace like no other, where ideas can thrive and individuals can be themselves, where colleagues support each other and talent is fairly rewarded, where growth and learning opportunities are the norm not the exception, and where your career can reach new heights

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