Who we are

We're a leading, global security authority that's disrupting our own category. Our encryption is trusted by the major ecommerce brands, the world's largest companies, the major cloud providers, entire country financial systems, entire internets of things and even down to the little things like surgically embedded pacemakers. We help companies put trust - an abstract idea - to work. That's digital trust for the real world.

Job summary

We’re building a modern GTM Systems organization focused on innovation and scalability. As our Lead Salesforce Administrator, you’ll be the technical leader for Salesforce within our GTM ecosystem — setting standards, driving best practices, and delivering high-quality solutions across Sales, Service, Revenue, and Experience Cloud.

This is a hands-on technical leadership role. You’ll own complex configurations, mentor other admins, and partner with the Director, GTM Systems on roadmap execution and governance. You’ll also influence architecture decisions and ensure our Salesforce platform is reliable, scalable, and optimized for global operations.

What you will do

Serve as the technical lead for Salesforce configuration and automation
Establish and enforce best practices for Flows, validation rules, and automation
Review and approve admin work for quality and scalability
Configure and maintain Sales Cloud, Service Cloud, Revenue Cloud (CPQ), and Experience Cloud
Own end-to-end technical delivery: design, build, test, deploy, maintain
Troubleshoot and resolve complex issues across quoting, contracting, and case management
Provide input into architecture and roadmap decisions
Collaborate on integrations with GTM tools (Outreach, Gong, LeanData, ZoomInfo)
Maintain documentation and governance standards

What you will have

5+ years of Salesforce administration experience
Advanced configuration skills (Flows, automation, data model)
Strong expertise in CPQ/Revenue Cloud and quoting processes
Familiarity with Service Cloud and Experience Cloud
Ability to mentor admins and lead technical delivery
A product mindset: systems thinking, process thinking, outcome thinking

Nice to have

Salesforce certifications (e.g., Advanced Administrator, Application Architect, System Architect, or equivalent).
Familiarity with GTM SaaS tools like Eloqua, LeanData, Jira, and Confluence.

Why join us

Lead technical standards and influence architecture
Work across multiple Salesforce clouds and GTM systems
Help build a modern GTM Systems organization from the ground up
Be part of a team that treats Salesforce as a strategic platform for growth

Benefits

DigiCert offers a competitive benefits package for all of our full-time employees.

DigiCert is an Equal Opportunity employer and is committed to diversity in its workforce. In compliance with applicable federal and state laws, DigiCert prohibits discrimination on the basis of race or ethnicity, religion, color, national origin, sex, age, sexual orientation, gender identity/expression, veteran’s status, status as a qualified person with a disability, or genetic information. Individuals from historically underrepresented groups, such as minorities, women, qualified person with disabilities, and protected veterans are strongly encouraged to apply.

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Lead Salesforce Administrator

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