Lead Resource Implementation Analyst (Hybrid)

Under the general direction of the Manager, provides guidance and expertise on the analysis of complex problems and recommends appropriate solutions related to implementing market participant transmission and generation assets into the ISO market.  Collaborates and communicates with internal team members as well as external entities to resolve issues related to the asset implementation processes.  Facilitates meetings, communicates deadlines, clarifies engineering and modeling requirements, and identifies and resolves issues for a successful implementation.  Develops, reviews and revises business and software requirements to ensure applications and tools meet business needs.  Uses subject matter expertise to implement processes, procedures and controls to ensure adherence to Tariff, regulatory contracts, and relevant industry standards.  Provides mentoring and guidance to less experienced department staff or other internal staff.

PRINCIPAL DUTIES AND RESPONSIBILITIES  

• Serves as the subject matter expert to guide external entities through resource management and modeling activities, including interconnection implementation, full network model maintenance, resource and entity maintenance, energy data acquisition, and associated business processes and procedures.  Leads collaboration with internal and external resources to coordinate solutions and resolve issues as required.
   
• Represents the department on specific ISO initiatives, projects and in external working groups.  Provides input and participates in applicable meetings, and develops necessary requirements and processes to support successful initiative and project implementation.
   
• Serves as the subject matter expert for market participant asset implementation software systems.  Develops, documents and updates business requirements to ensure efficient business operations following the software development process. 
   
• Leads internal teams to analyze business processes and procedures.  Recommends enhancements to improve efficiency or capabilities as required in accordance with the ISO tariff, customer needs and current initiatives and projects.
   
• Performs data analysis, and develops reports and specifications to support communication and business needs.
   
• Provides guidance, sets daily work assignment priorities for staff as needed.  Identifies staffing needs and mentors, coaches and trains staff to optimize the team.  Provides feedback to management regarding staff performance in support of the performance evaluation process.  May participate in department hiring activities such as interviewing and providing feedback on candidates' technical qualifications.
   
• May function as a Department Manager and is accountable to Manager for actions taken in Manager's absence. May be granted additional supervisory authority based on department needs and/or consistent with departmental succession planning

Level of Education and Discipline:

A Bachelor's degree (BA, BS) or equivalent education, training, or experience in Engineering, Business or related field.  Master Degree preferred.
 

Amount of Experience:

Equivalent years of education and training, plus six (6) or more years related experience.
 

Certifications:

Six sigma training desired.
 

Type of Experience:

Experience managing projects through multi-departmental processes.  Experience writing business requirements and processes to support the design and implementation of complex, integrated IT systems is preferred.  Experience in the energy or electric utility industry, and knowledge of resource modeling, plant data communications, and related State and Federal regulations associated with generation and transmission assets is desirable.  Experience performing work associated with an independent system operator (ISO) organization in operations or equivalent experience is desirable.

Additional skills and abilities:

Demonstrates fundamental management and leadership skills with the ability to work effectively in a team environment as a leader, facilitator and team member.  Ability to provide practical and feasible solutions to problems, keeping multiple conflicting considerations into account. Excellent interpersonal, communication, and writing skills required. Excellent analytical skills are required, including the ability to effectively communicate complex technical materials and concepts in a non-technical manner.  Must be able to handle a dynamic and changing work environment, and work independently. Strong computer skills in Microsoft Office Suite. Self-motivated, problem solving skills and the ability to influence others without direct authority.

Must be able to express technical concepts in a non-technical manner.

Proficiency in MS Office (including Excel, Access, Word, Visio, PowerPoint) and relational databases is required.  Ability to understand and maintain SQL scripts or similar software code and algorithms, including code written by others, and utilize software tools such as TOAD and SQL plus is desirable.

The pay range for the Lead Resource Implementation Analyst is $57.58 - $95.97 per hour.