At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you.

So, what’s the role all about?
As the Lead QA architect, you will lead the quality assurance efforts for NiCE’s flagship product suite, ensuring the highest standards of quality and reliability. This role focuses on driving quality and automation strategies, implementing shift-left practices, defining and tracking quality metrics, mentoring QA leads, promoting a culture of quality and excellence and deriving the roadmap for continuous improvement.

How will you make an impact?

Serve as the quality leader for an entire domain and be accountable for the product quality
Actively track the domain’s quality tasks, analyze the testing needs, and define QA activities and ownership
Continuously analyze and challenge existing testing coverage
Plan, develop, and execute test strategy across domain
Lead Quality assurance efforts that align with product objectives to ship products rapidly and with confidence
Implement and evolve QA processes to get effective test signals and scale testing efforts across our services
Partner with engineering and DevOps teams to leverage automation for scalable solutions to prevent regressions and ensure the reliability of product
Plan and lead NFR testing
Define guidelines and best practices for our automation and manual testing procedures
Coordinate cross organizations/cross-region testing activities

Have you got what it takes?

5 years QA leadership experience: Team leader/Manager
Minimum 5 years of experience as a QA engineer with at least 4 years of automation experience
Extensive experience designing tests for an enterprise SW solution
Leadership, coordination abilities and ability to influence without authority
Ability to define QA processes across development groups
Hands-on experience with CI/CD and Test-Driven Development
Excellent communication skills (written and verbal) and interpersonal skills
Experience with full software development lifecycle using Agile Development processes
Superior analytical and problem-solving abilities
Strong self-motivation; Excellent work ethic, dependable and responsible

About NiCE

NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions.

Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.

NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.

Lead QA Architect

TLDR