Lead Product Manager

About Scale to Win

Scale to Win is a fully-remote, progressive, political tech company founded in 2020 by organizing leaders from the Biden/Harris, Bernie 2020, Warren 2020, Bernie 2016, and Hillary for America Presidential campaigns. Our product offerings include Scale to Win Text, our “all-in-one” shortcode and longcode texting tool, and the Scale to Win Dialer, a predictive calling tool. Scale to Win also offers turnkey “We Text” services, where our team builds text campaigns, sends messages, collects data, and ensures compliance on behalf of clients.

We work with more than 3,000 Democratic and progressive campaigns and organizations, driving change. Current and past clients include the Biden-Harris campaign, the Democratic National Committee, the Working Families Party, the AFL-CIO, UFCW, MoveOn, and For Our Future.

Scale to Win is hiring a Lead Product Manager to play a key role in shaping and executing the product strategy and roadmap for our fundraising customers.

About the Role 

This role will work closely with design, engineering, and cross-functional teams to deliver impactful solutions that solve real-world problems for our customers. This is a lead individual contributor role with significant ownership and influence. You’ll also be an active player in defining the PM craft at Scale to Win, partnering with the VP of Product and the rest of the engineering, product & design org to set the bar for high leverage product processes and high-impact product delivery.

Core Responsibilities

Product Strategy & Roadmap (25%)

• Define strategy and roadmap for our fundraising use cases, balancing short-term tactical needs with long-term strategic priorities and ensuring alignment with company goals and customer needs.

Customer Insights & Data (25%)

• Be a tireless advocate for our customers, leading customer discovery efforts to research and map customer needs and deliver impactful solutions.
• Represent the product org on customer calls, building strong relationships with VIP customers.
• Leverage client and product data to inform strategic decisions and track the success of product launches.

Craft, Execution & Delivery (30%)

• Partner with engineering and design to drive product initiatives and projects end-to-end, from goal & problem definition to QA, rollout, and post-launch analysis.
• Partner with the rest of the product org to define and evolve our product craft, including how we approach customer discovery, experimentation, decision-making, and quality of execution.

Cross-functional partnerships (20%)

• Build strong cross-functional relationships, gathering input and context to inform roadmap and effectively communicating strategy, trade-off,s and progress to key stakeholders 

Other Duties as Needed

Other Duties as Needed: This role description is intended to convey information essential to understanding the scope of the position and is not an exhaustive list of skills, efforts, duties, responsibilities, or working conditions associated with it. Other duties may be assigned as needed to support the success of the team and organization.

Skills and Qualifications

• 7+ years of product management experience with at least 2 years of experience owning the strategy and roadmap for a product area
• Experience working on B2B SaaS products.
• Passion for customer- and problem-driven product management, with a strong focus on user needs.
• Strong analytical skills, with a track record of prioritizing roadmaps using qualitative and quantitative insights.
• Ability to work at both strategic and tactical levels, diving into details while maintaining a high-level perspective.
• Strong cross-functional collaboration skills, acting as an internal advocate for the product team.
• If you identify as belonging to a community that is underrepresented in technology companies, then we strongly encourage you to apply even if you are unsure. The organizations we work with advocate for many of these communities, and we believe it’s essential that organizations should reflect the communities that they represent.
• You’re motivated by doing work that has a positive impact on the world.
• Comfortable working in a fast-paced environment, especially in the lead-up to major elections. The team collectively designates these periods as “high-intensity,” with increased workload expectations, followed by scheduled recovery time.
• Bonus: 
• Experience in fundraising and/or messaging products.
• Experience leveraging AI-powered tools to accelerate product development workflows

Salary and Benefits

• $190,000yearly salary (base). As part of our commitment to equity, salaries are non-negotiable.
• This role may be eligible for a discretionary bonus as determined by the company in its sole discretion.
• 401k matching up to 6% after a provisional period.
• Ten paid company holidays, two floating holidays, and a week and a half-long holiday break at the end of the year.
• Generous paid vacation (up to 24 days a year with time accrued monthly); paid sick leave; paid short-term medical, caregiver, bereavement, and other personal leave. 
• 16 weeks of paid parental leave and an additional 4 weeks of part-time, fully-paid flex time. This is available to all new parents of any gender, including adoptive parents.
• Fully-paid premium, $0 deductible, top-notch medical insurance, as well as dental and vision insurance, for you and your dependents.
• Remote working with flexible working conditions, a stipend to support your home office setup, and access to a company computer.
• Every employee is invited to donate 25,000 free texts to a non-profit of their choice each year.
• To support continued professional growth and development, Scale to Win offers each employee an annual $2,000.00 stipend towards achieving your professional development goals. 

Travel Expectations

This role may require occasional travel to support client meetings, campaign events, trainings, or company gatherings. Travel expectations will vary based on client needs and campaign cycles, particularly during peak election seasons.

How to Apply

To apply for this position, please visit https://scaletowin.com/careers and fill out the application. Be sure to select “Lead Product Manager” from the position dropdown.

The position will be open until filled, and applications will be reviewed on a rolling basis.Applicants must be currently authorized to work in the United States on a full-time basis. At this time, we’re unable to sponsor or take over sponsorship of employment visas.

Interview Accommodations

Scale to Win is committed to providing all candidates a respectful and inclusive interview process. If you require any accommodations to fully participate in the interview process—such as alternative formats, extended time, assistive technology, or other support—please let us know. You can request accommodations by emailing [email protected]. 

Scale to Win is an equal opportunity employer. In keeping with our beliefs and goals, no applicant will face discrimination or harassment based on race, color, ancestry, national origin, religion, age, gender, marital domestic partner status, sexual orientation, gender identity, disability status, or veteran status. Above and beyond discrimination/harassment based on “protected categories,” Scale to Win also strives to prevent other, subtler forms of inappropriate behavior (e.g., stereotyping) from ever gaining a foothold. Whether blatant or hidden, barriers to success have no place at Scale to Win.