We are always looking for amazing talent who can contribute to our growth and deliver results! Geotab is seeking a Lead Product Manager, Incident Management who will own the end-to-end strategy for one of our most critical safety offerings, balancing the refinement of existing Collision Detection algorithms with the pioneering of a brand-new Post-Collision Workflow. The projects will vary in scope, complexity, and affected business area, requiring a builder who thrives on autonomy and is capable of navigating undefined territory to deliver a seamless safety experience. If you love technology, and are keen to join an industry leader — we would love to hear from you!
As a Lead Product Manager, Incident Management, your key area of responsibility will be acting as the technical and strategic captain to "right the ship" regarding collision accuracy while simultaneously building new revenue-generating workflows from scratch. You will be responsible for directing external contractor teams, managing complex backlogs in Jira/JPD, and implementing data-backed improvements to reduce "false positive" alerts. You will also need to work closely with internal Engineering and Data Science teams, external development partners, and Global Sales and Solutions Engineering leadership.
To be successful in this role, you will be a highly autonomous leader with operational grit and a turnaround mindset, capable of absorbing pressure from stakeholders while methodically rebuilding credibility. In addition, the successful candidate will have deep technical and data fluency, with the ability to independently query raw data via SQL to validate improvements. You must be able to manage multiple timelines and contrasting priorities—specifically balancing critical accuracy fixes with new feature development—to ensure rapid delivery and the restoration of organizational trust.
Shape the strategic infrastructure needed to support and scale new and existing revenue streams across Geotab’s business, while driving a deeper understanding of market dynamics and customer needs to maximize the impact of telematics solutions in transforming their operations.
Drive the strategic vision behind multiple product roadmaps, ensuring cross-functional alignment and prioritization across teams, while shaping long-term business growth and influencing the overall product direction at the highest level.
Lead high-impact customer discovery initiatives and mentor other team members in conducting interviews to refine value propositions and product fit.
Define prioritization frameworks to ensure alignment between long-term strategy and business objectives.
Establish advanced reporting and monitoring frameworks that measure success (both qualitative and quantitative) across multiple product dimensions.
Design and implement feedback loops at scale, ensuring continuous alignment with market needs.
Ensure company-wide understanding of product efforts, regularly communicating the "Why" at senior leadership forums and cross-departmental meetings.
Lead complex problem and solution validation, ensuring strategic alignment and providing direction on critical solutions.
Oversee the translation of needs into detailed epics and initiatives, ensuring alignment with overall product strategy.
Work closely with technical project managers toward execution.
Collect and analyze feedback from customers, stakeholders and internal teams to continuously make improvements to products that are launched.
Lead efforts to enhance product management frameworks, mentoring other product managers and contributing to company-wide initiatives.
10+ years of relevant professional experience, with at least 8+ years specifically in Product Management leading technical or data-heavy products.
Mandatory experience in Vendor Management, managing external contractors, agencies, or offshore development teams to ensure quality and timeline adherence.
Deep experience in Telematics & IoT, specifically understanding accelerometer, GNSS, and sensor data related to crash detection and reconstruction.
Highly preferred experience in the automotive insurance ecosystem (InsurTech), specifically with First Notice of Loss (FNOL) or claims processing.
Technical proficiency in SQL for independent data querying and experience with Data Visualization tools (Tableau, PowerBI, or Google BigQuery).
Bachelor’s degree in Engineering or Data Science; an MBA or technical Master’s degree is a strong asset.
Strong leadership skills with a high bias for action and the ability to make difficult trade-off decisions independently.
Ability to travel up to 40% for team, customer, and partner meetings.
Flex working arrangements
Home office reimbursement program
Baby bonus & parental leave top up program
Online learning and networking opportunities
Electric vehicle purchase incentive program
Competitive medical and dental benefits
Retirement savings program
*The above are offered to full-time permanent employees only
Geotab will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information.
We are committed to accommodating people with disabilities during the recruitment and assessment processes and when people are hired. We will ensure the accessibility needs of employees with disabilities are taken into account as part of performance management, career development, training and redeployment processes. If you require accommodation at any stage of the application process or want more information about our diversity and inclusion as well as accommodation policies and practices, please contact us at [email protected]. Geotab provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Geotab complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Geotab expressly prohibits any form of workplace harassment or discrimination based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Geotab's employees to perform their job duties may result in discipline up to and including discharge. If you would like more information about our EEO program or wish to file a complaint, please contact our EEO officer, Klaus Boeckers at [email protected]. For more details, view a copy of the EEOC's Know Your Rights poster. By submitting a job application to Geotab Inc. or its affiliates and subsidiaries (collectively, “Geotab”), you acknowledge Geotab’s collection, use and disclosure of your personal data in accordance with our Privacy Policy. Click here to read our Privacy Notice. Click here to learn more about what happens with your personal data.Geotab is a leading provider of GPS fleet tracking and management solutions, leveraging data analytics and machine learning to optimize fleet performance, enhance driver safety, and ensure regulatory compliance worldwide.
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