Lead Product Designer

About Scale to Win

Scale to Win is a fully-remote, progressive, political tech company founded in 2020 by organizing leaders from the Biden/Harris, Bernie 2020, Warren 2020, Bernie 2016, and Hillary for America Presidential campaigns. Our product offerings include Scale to Win Text, our “all-in-one” shortcode and longcode texting tool, and the Scale to Win Dialer, a predictive calling tool. Scale to Win also offers turnkey “We Text” services, where our team builds text campaigns, sends messages, collects data, and ensures compliance on behalf of clients.

We work with more than 3,000 Democratic and progressive campaigns and organizations, driving change. Current and past clients include the Biden-Harris campaign, the Democratic National Committee, the Working Families Party, the AFL-CIO, UFCW, MoveOn, and For Our Future.

Scale to Win is hiring a Lead Product Designer to lead end-to-end design for high-impact product initiatives. 

About the Role 

In this role, you’ll partner closely with Product Management and Engineering to define thoughtful, intuitive experiences that solve real customer problems and drive measurable business outcomes.

This is a lead individual contributor role with opportunities for ownership and impact. You won’t just design screens — you’ll help shape key experiences in our product and partner with the product & design teams to evolve our product design craft, and raise the bar for user experience at Scale to Win.

Core Responsibilities

End-to-end product design (40%)

• Own discovery, User Experience design, visual design, prototyping, and delivery for product initiatives on our roadmap
• Translate ambiguous problem spaces into clear, elegant solutions
• Design workflows and systems that balance usability, scalability, and technical constraints
• Balance near-term delivery with long-term experience quality

Customer research & focus (25%)

• Be a strong advocate for customer voice and experience, upholding a high standard for problem- and user-focused prioritization and design 
• Lead and participate in user research, usability testing, and validation
• Use qualitative and quantitative insights to inform design decisions
• Champion simplicity, clarity, and accessibility

Cross-functional partnerships (20%)

• Collaborate closely with Product and Engineering to define strategy, requirements, and tradeoffs
• Facilitate design discussions and workshops to drive alignment
• Work with Customer Success, Sales, and other stakeholders to incorporate user insights into product design work

Product design craft (15%)

• Help define and elevate our standards for product design excellence
• Model strong design thinking and systems thinking for the broader team
• Give thoughtful critique and raise the quality bar across initiatives

Other Duties as Needed

Other Duties as Needed: This role description is intended to convey information essential to understanding the scope of the position and is not an exhaustive list of skills, efforts, duties, responsibilities, or working conditions associated with it. Other duties may be assigned as needed to support the success of the team and organization.

Skills and Qualifications

• 7+ years of experience in product design
• Experience working on B2B SaaS products and on early-stage product design teams
• Passion for customer- and problem-driven product design, with experience teaching others how to take a problem-focused approach
• A developed portfolio demonstrating systems thinking, UX design depth, and shipped products
• Experience building and contributing to design systems
• Strong product thinking with an ability to leverage business, customer and technical context to inform product design tradeoffs and prioritization
• Bonus:
  • Experience designing data visualization, fundraising, organizing, political, or messaging products
  • Experience in organizing or political work
  • Experience leveraging AI-powered tools to accelerate product development workflows

Salary and Benefits

• $180,000 annual salary (base). As part of our commitment to equity, salaries are non-negotiable.
• This role may be eligible for a discretionary bonus as determined by the company in its sole discretion.
• 401k matching up to 6% after a provisional period.
• Ten paid company holidays, two floating holidays, and a week and a half-long holiday break at the end of the year.
• Generous paid vacation (up to 24 days a year with time accrued monthly); paid sick leave; paid short-term medical, caregiver, bereavement, and other personal leave. 
• 16 weeks of paid parental leave and an additional 4 weeks of part-time, fully-paid flex time. This is available to all new parents of any gender, including adoptive parents.
• Fully-paid premium, $0 deductible, top-notch medical insurance, as well as dental and vision insurance, for you and your dependents.
• Remote working with flexible working conditions, a stipend to support your home office setup, and access to a company computer.
• Every employee is invited to donate 25,000 free texts to a non-profit of their choice each year.
• To support continued professional growth and development, Scale to Win offers each employee an annual $2,000.00 stipend towards achieving your professional development goals. 

Travel Expectations

This role may require occasional travel to support client meetings, campaign events, trainings, or company gatherings. Travel expectations will vary based on client needs and campaign cycles, particularly during peak election seasons.

How to Apply

To apply for this position, please visit https://scaletowin.com/careers and fill out the application. Be sure to select “Lead Product Designer” from the position dropdown.

Interview Process + Timeline 

• Submit resume and application
• Portfolio Review
• Initial interview
• 2nd  interview 
• 3rd Interview
• Final Interview
• Co-CEO Meet & Greet
• Reference and Background Checks

The position will be open until filled, and applications will be reviewed on a rolling basis.

Applicants must be currently authorized to work in the United States on a full-time basis. At this time, we’re unable to sponsor or take over sponsorship of employment visas.

Interview Accommodations

Scale to Win is committed to providing all candidates a respectful and inclusive interview process. If you require any accommodations to fully participate in the interview process—such as alternative formats, extended time, assistive technology, or other support—please let us know. You can request accommodations by emailing [email protected]. 

Scale to Win is an equal opportunity employer. In keeping with our beliefs and goals, no applicant will face discrimination or harassment based on race, color, ancestry, national origin, religion, age, gender, marital domestic partner status, sexual orientation, gender identity, disability status, or veteran status. Above and beyond discrimination/harassment based on “protected categories,” Scale to Win also strives to prevent other, subtler forms of inappropriate behavior (e.g., stereotyping) from ever gaining a foothold. Whether blatant or hidden, barriers to success have no place at Scale to Win.