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Deloitte

Lead, IT Operations

Owerri , Nigeria
full-time

AI overview

Drive the strategic planning and optimization of IT systems and digital infrastructure in healthcare, enhancing operational efficiency and patient care through innovative solutions.

Job Summary

The Lead, IT Operations will drive the strategic planning, implementation, and maintenance of IT systems and digital infrastructure across a network of healthcare facilities. This role ensures the seamless operation of technology platforms that support clinical, administrative, and patient management processes. By collaborating with healthcare leadership and IT teams, the Lead, IT Operations will enhance system reliability, data security, and innovation to improve healthcare delivery and operational efficiency. The position is critical in aligning IT solutions with organizational goals and regulatory standards.

Responsibilities

  • Oversee the management and optimization of IT infrastructure, including networks, hardware, software, and cybersecurity, to ensure uninterrupted healthcare service delivery.
  • Lead the implementation and integration of digital health solutions, such as Electronic Health Records (EHR) and Health Information Management Systems (HIMS), in compliance with industry standards.
  • Develop and enforce IT policies, procedures, and best practices to safeguard data integrity, confidentiality, and availability.
  • Monitor system performance, identify improvement opportunities, and drive IT projects that enhance operational efficiency and patient care.
  • Provide technical guidance and support to IT staff and end-users, fostering a culture of continuous learning and adaptation to emerging technologies.
  • 6-10 years of progressive experience in IT operations, with at least 3 years in a leadership role, preferably within the healthcare sector.
  • Bachelor’s degree (BSc) in Computer Science, Information Technology, or a related field; a Master’s degree (MSc) is an advantage.
  • Professional certifications such as ITIL, CISSP, or PMP are highly desirable.
  • Strong knowledge of healthcare IT systems, data protection regulations, and cybersecurity best practices.
  • Exceptional leadership, problem-solving, and communication skills, with a focus on delivering results in a dynamic environment.
  • Must be a resident of Imo State or open to relocation.
Deloitte

Deloitte is a leading global provider of audit and audit and assurance, consulting, financial advisory, risk advisory, tax and related services. Our global network of member firms and related entities in more than 150 countries and territories (collectively, the “Deloitte organization”) serves four out of five Fortune Global 500® companies.  Learn how Deloitte’s approximately 312,000 people make an impact that matters at www.deloitte.com  Every day, your work will make an impact that matters, while you thrive in a dynamic culture of inclusion, collaboration and high performance. As the undisputed leader in professional services, Deloitte is where you will find unrivalled opportunities to succeed and realize your full potential.  Our Financial Advisory team specialises in taking facts and figures and then adding insight and expertise to maximise value and impact for our clients. Our integrated approach means our clients enjoy ‘one point of call’ that encompasses every aspect of a transaction. Together with other Deloitte services such as Tax, Consulting and Legal, we provide a comprehensive solution to clients, using global best practice and our global and local network.Our professionals need to have the acumen to handle complex situations and multiple responsibilities simultaneously, balancing long term projects with the urgency of immediate operational demands. We are committed to establishing and empowering the firm by establishing an environment of continuous learning and enriching career opportunities.What impact will you make?Every day, your work will make an impact that matters, while you thrive in a dynamic culture of inclusion, collaboration and high performance. As the undisputed leader in professional services, Deloitte is where you’ll find unrivalled opportunities to succeed and realize your full potential.

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