Lead Development Representative

At BuildOps, we’re building a groundbreaking software solution designed to empower today’s commercial contractors. From service management to project execution, we’re reimagining how our customers operate. Our team thrives on ambition, innovation, and collaboration—qualities we look for in every new hire

As a Lead Development Representative, you will be joining our revenue team to support our sales development team. The ideal candidate for this position should be able to enrich Salesforce accounts with accurate firmographic and technographic data, communicate effectively, meet performance metrics, conduct research and problem-solve, and complete other assigned responsibilities. You will play a critical role in driving the pipeline that is fueling our massive growth. In this role, you’ll work towards mastery across our internal technology tools, prospecting & account research, data enrichment , and BuildOps products as you prepare for your next BIG role at BuildOps.

What we look for:

• Excellent written and verbal communication skills
• Highly organized with impeccable attention to detail
• Thirst for knowledge and willingness to learn
• Collaborative team player with a passion for SaaS technology
• Curious! Always thinking about how to improve our processes
• Strong organization and time management skills
• Easily builds rapport and establishes relationships with peers and prospects
• Highly ambitious – determined to be the best version of yourself each and every day
• Desire to pursue a career in sales 

What you’ll do:

• Work cross-functionally with Sales and Revenue Operations to support lead & data development 
• Identify quality opportunities for our sales team through research and prospecting
• Take ownership of data within our systems and proactively identify trends and ways to improve our processes
• Deliver and meet the performance metrics for the position and team
• Conduct cross-functional research and problem-solving with our sales team
• Perform additional responsibilities as defined by sales leadership & revenue operations management team

Key Responsibilities:

Account & Data Enrichment

• Conduct outbound calls to accounts and contacts to verify and enrich critical firmographic and technographic data
• Research and update key decision-makers, buying signals, and organizational structures within Salesforce.com
• Work with tools like ZoomInfo, LinkedIn Sales Navigator, and Clay to  improve data accuracy
• Maintain clean CRM records by ensuring all lead and account data is up to date

Lead Qualification & Support

• Engage with prospects via phone, email, and LinkedIn to gather missing information and validate fit
• Manage re-engagement campaigns to bring dormant leads back into the pipeline
• Score and rank leads based on engagement, intent signals, and firmographic data to ensure SDRs and AEs focus on high-probability opportunities

Revenue Operations & Process Optimization Support

• Assist with lead routing and territory assignments to ensure SDRs and AEs are working the right accounts
• Support data integrity efforts by identifying and fixing duplicate, incomplete, or outdated records in the CRM
• Provide data insights and reporting to help improve outbound strategies and campaign effectiveness
• Collaborate with marketing and sales teams to improve lead scoring models and optimize outreach strategies

Bonus:

• Previous CRM experience (preferably Salesforce) 
• Familiarity with the commercial contractor industry
• Previous experience at a technology startup
• Bachelor’s degree or equivalence in professional experience

What we offer:

• $41k ($20/hr) Base Hourly Pay
• Flexible PTO
• Flexible and hybrid work schedules 
• Company events and team-building activities, both in-person and virtual - Have large office space in Raleigh.
• Talented and motivated team members who care deeply about one another (seriously, everyone is rooting for your success!)
• The chance to get in on the ground floor and build something truly groundbreaking for ourselves and our amazing customers
• This role is temporary full time role with the potential to convert to the permanent full time position